Sales Order Clerk

SUMMARY:
Sales Order Clerk (Manufacturing)
KZN - PMB 
Ensure excellent customer service from receipt of customer requirements through to receipt of product delivery.
Fully bilingual in English & Afrikaans is essential for this role

POSITION INFO:

• Liaison with customers on a regular basis concerning requirements and releases
• Collaborate and schedule all daily production requirements.
• Vehicle tracking.
• Ensuring all delivery notes are accurate
• Liaison with production planning regarding customer requirements and backorder status.
• Scheduling of orders and liaising with customers in respect of delivery and/or possible problems.
• Liaison with Production with regards to stock levels and required information by customers.
• Liaison with bag depot and streamlining bulk orders for bagging.

• Matric (Grade 12 Certificate)
• Possession of a valid code 08/EB driver’s license.
• 2 – 3 years sales or customer service experience
• Knowledge of MS Word, Excel and Outlook
• Excellent customer service, administration and problem solving skills