Sales Development Representative

SUMMARY:
Company Description
Our client is a cloud-based ecommerce software technology firm that empowers wholesalers, distributors, and retailers to manage their products online. Their B2B and B2C ecommerce solutions integrate with various accounting/ERP packages such as SAP, SYSPRO and Sage, connecting seamlessly with ecommerce platforms like WooCommerce, Shopify, and Magento, as well as marketplaces including Takealot and Amazon. Additionally, they offer our own B2B trade store, enabling clients to synchronise inventory and orders effectively.

The role
They are looking for a motivated Sales Development Representative (SDR) to join their growing team. The ideal candidate will be responsible for identifying and qualifying new business opportunities, building relationships with potential clients and contributing to their sales pipeline growth.

R20 000 - R25 000 CTC pm + uncapped commission | Full time office-based in Hout Bay 

POSITION INFO:
Key responsibilities

• Research and identify potential clients across various ecommerce and retail sectors.
• Conduct outbound prospecting activities including cold calling, email campaigns, and qualify leads according to our ideal customer profile and sales criteria.
• Schedule qualified meetings and demos for Account Executives.
• Maintain accurate records of all prospect interactions in our CRM system.
• Meet or exceed monthly/quarterly targets for qualified leads and opportunities.
• Stay informed about industry trends, competitor activities and our product offerings.
• Collaborate with marketing to refine lead generation strategies.
• Provide feedback on prospect pain points and market needs.

• 1-2+ years of experience in B2B sales, preferably in SaaS or ecommerce technology.
• Strong communication skills, both written and verbal.
• Ability to understand technical concepts and explain them clearly to non-technical audiences.
• Resilient, self-motivated personality with a drive to succeed.
• Excellent organisational skills and attention to detail.
• Proficiency with CRM systems (HubSpot).
• Experience with sales prospecting tools (e.g., LinkedIn Sales Navigator, Outreach, etc.).
• Bachelor’s degree preferred but not required.
  
  

• Knowledge of ecommerce platforms, ERPs or inventory management systems.
• Understanding of integration technologies and API concepts.
• Experience in the retail, wholesale or distribution sectors.
• Familiarity with the challenges that businesses face in omnichannel selling.

• Competitive base salary plus commission structure.
• Comprehensive training and professional development opportunities.
• Collaborative and innovative work environment.
• Opportunity for career advancement within our growing organisation.