Sales Assistant (Retail)

SUMMARY:
Hillcrest - Are you passionate about interior design and have a flair for creativity? We are looking for a dynamic Sales Assistant to join our client's retail team. If you have a keen eye for design, love helping customers find the perfect pieces for their homes, and thrive in a fast-paced environment, this is the perfect opportunity for you!

POSITION INFO:
The Sales Assistant will be responsible for providing outstanding customer service, guiding customers through their
purchases, and ensuring they select the best decor pieces to meet their needs.
The successful candidate will have a passion for interior design, strong communication skills, and the ability to foster relationships with clients to achieve sales targets.

Key Responsibilities

• Greet and assist customers in a warm, professional, and personalized manner.
• Provide expert advice on the store’s decor and home-living products.
• Identify and understand customer needs, offering tailored product recommendations.
• Handle customer inquiries, concerns, and feedback with professionalism and tact.
• Maintain up-to-date knowledge of store merchandise and industry trends.
• Achieve and exceed individual sales targets through proactive engagement.
• Process customer transactions efficiently and accurately.
• Assist in merchandising, inventory management, and product displays to enhance the shopping experience.
• Collaborate with team members to create a positive, welcoming atmosphere in the store.
• Contribute to the store's overall cleanliness, organization, and appearance.
• Maintain high levels of product knowledge and stay informed of new arrivals and promotions.

• Previous experience in retail sales, preferably in a luxury or high-end decor or lighting environment advantageous.
• Strong passion for interior design, home decor, and home-living trends.
• Excellent interpersonal and communication skills.
• Ability to build and maintain relationships with customers.
• Proven ability to meet or exceed sales targets.
• Ability to work well in a team-oriented environment.
• Good organizational skills and attention to detail.
• Ability to work on weekends and public holidays as per the store’s schedule.
• Basic computer skills (experience with POS systems is advantageous).

• Enthusiastic and self-motivated.
• Professional, approachable, and customer-focused demeanour.
• A keen eye for detail and aesthetics.
• Problem-solving skills and a positive attitude