Sales Administrator

SUMMARY:
-

POSITION INFO:

Sales Administration Specialist

Are you a highly organized and detail-oriented professional with a passion for keeping processes efficient and effective? Do you thrive in dynamic environments and enjoy collaborating with a sales team to deliver exceptional results? If this sounds like you, we want to hear from you!

Key Responsibilities:

• Responding to customer inquiries and providing timely support.
• Maintaining and updating customer databases.
• Communicating product updates and other relevant information to customers.
• Managing and updating customer FTP sites as required.
• Relaying customer feedback to internal teams and ensuring it is actioned appropriately.
• Preparing and distributing documentation, including NCRs, NPIs, and ECOs, to relevant stakeholders.
• Coordinating customer sample requests and tracking follow-ups.
• Collaborating with the logistics team to ensure timely deliveries.
• Keeping sales forecast systems accurate and up to date.
• Providing the sales team with data and insights on products and performance.
• Preparing monthly reports.
• Organizing team meetings, taking minutes, and coordinating customer visits.

Key Requirements:

• Relevant administrative or finance qualifications.
• Strong proficiency in MS Office and experience with ERP systems.
• Minimum of 5 years’ experience in a sales administration role.
• Background in manufacturing or technical industries is a plus.
• Demonstrated customer service and problem-solving skills.
• Strong organizational skills and attention to detail.
• Effective communication and interpersonal abilities.
• Willingness to work flexible hours when necessary.
• Self-motivated, with a focus on ownership and timely task completion.