SaaS Revenue Operations Specialist

SUMMARY:
We are looking for the best, dynamic and experienced SaaS Revenue Operations Specialist to join our client, a vibrant Cyber Security company which is revolutionising the email security industry with cutting-edge technology.
 
The successful candidate will be responsible for optimising the entire revenue cycle, from lead generation to customer retention, ensuring seamless integration between sales, marketing, customer success, and finance teams. This role requires a strategic thinker with strong analytical skills, a deep understanding of SaaS business models and metrics, and extensive experience with HubSpot CRM architecture and configuration.

POSITION INFO:

KEY RESPONSIBILITIES

Translate Data into Insights & Action:

• Find the signal in the data, translate insights into clear and simple narratives, and leverage those insights to create action plans yielding both near and long-term results.

• Implement processes to increase customer-facing team productivity.
• Analyse and streamline revenue-related processes to improve efficiency and effectiveness, driving towards simple, scalable process solutions.

• Produce and maintain reports and dashboards that surface insights and accelerate information-to-action at scale.
• Support each team in designing and building reports and dashboards in HubSpot.

• Partner with leaders in Sales, Customer Success, Marketing, and Data roles to drive alignment and optimise the company's GTM strategy.
• Educate and keep the sales teams apprised of key process changes and system updates.

• Ensure data accuracy and integrity in the HubSpot CRM platform.
• Deeply understand the architecture and configuration of HubSpot, identifying and rectifying any issues.
• Write and maintain documentation for sales operation processes like sequences and workflows.

• Assist in the revenue forecasting process, providing accurate and timely projections.
• Identify potential risks and opportunities within the forecast and recommend corrective actions.

• Prepare ad hoc evaluations and participate in special projects as needed.

• 5+ years of experience in revenue operations, sales operations, or a related role within a SaaS company.
• Solid functional understanding of HubSpot CRM, with strong experience in creating and maintaining reports and dashboards.
• Strong analytical and problem-solving skills, with proficiency in data analysis tools and HubSpot CRM.
• Proven track record of developing and implementing successful revenue growth strategies.
• Excellent critical thinking skills; able to break down ambiguous problems into concrete, manageable components and think through optimal solutions.
• Strong problem-solving and troubleshooting skills; ability to escalate problems and roadblocks as needed.
• Clear thinker and compelling communicator – both verbal and written.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities.
• Strong ability to collaborate and influence up, down, and across the business. This includes influencing without authority, building alliances, and bringing a sense of calm to complex and time-sensitive situations.
• Ability to operate independently with minimal supervision (i.e., self-starter).
• Enthusiasm, a sense of humour, and strong interpersonal skills are highly valued.
• You excel at breaking down complex problems and developing clear, effective processes that enable team success.
• Ability to document automated workflows/processes in HubSpot/CRM and their integrated technologies.
• Experience partnering with senior leaders to drive strategic initiatives.
• Deep understanding of centralised revenue operations and aligning goals around the customer.

NB! This job is now closed. You can apply for other jobs by uploading your CV.