SUMMARY:
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POSITION INFO:
Are you a dynamic leader with a passion for retail and premium products? We have an exciting opportunity for a Retail Store Manager to join a prestigious global brand known for its exceptional quality and rich heritage in the luxury industry.
This role offers the chance to manage a boutique store, deliver exemplary customer service, and drive sales growth within an internationally recognized brand.
About the Company
Our client is a global leader, with over 170 years of tradition rooted in craftsmanship and quality. Their South African operations have been growing steadily, with a network of retail stores and a strong regional presence in Cape Town, Johannesburg, Durban, and Port Elizabeth.
Position Purpose
As a Retail Store Manager, you will uphold the integrity of the brand by managing the day-to-day operations of the boutique. Your primary focus will be to maximize store profitability while delivering exceptional customer service and building brand loyalty.
This role requires a proactive and motivated leader who is passionate about premium products, customer engagement, and retail excellence.
Key ResponsibilitiesStore Operations
- Manage the daily operations of the boutique, ensuring smooth and efficient processes.
- Lead by example to maintain exemplary customer service standards.
- Monitor and analyze sales performance to achieve and exceed store profitability targets.
- Oversee inventory management and loss prevention through effective stock control.
- Conduct daily reconciliations, store administration, and financial reporting.
- Drive Corporate Sales initiatives by developing relationships with businesses and clients.
- Ensure cleanliness and food safety standards are consistently met.
- Manage opening and closing procedures according to shift plans.
- Prepare and submit monthly reports to Head Office.
Marketing & Merchandising
- Identify and leverage local marketing opportunities to boost brand visibility and sales.
- Implement corporate marketing initiatives to align with brand strategy.
- Ensure compliance with price changes and merchandising standards.
- Maintain a visually appealing store layout that reflects the brand’s premium image.
What We’re Looking For Qualifications and Experience
- 2-4 years of retail management experience, preferably in a premium or luxury brand environment.
- Tertiary education is advantageous.
- Strong verbal and written communication skills.
- Familiarity with social media channels and leveraging them for marketing purposes.
- Strong time management and organizational skills.
- A self-starter who thrives both independently and in a team setting.
- Experience in merchandising and presenting premium products.
- Proven sales and customer service skills.
- Proficiency in Microsoft Office (Excel, Outlook, Word).
Personal Attributes
- Sales-oriented with a talent for building and growing business opportunities.
- Friendly, outgoing, and proactive personality.
- Passionate about delivering an exceptional customer experience.
What’s in It for You?
- The opportunity to work with a world-renowned premium brand.
- Be part of a company that values tradition, quality, and innovation.
- Career growth opportunities within a global organization.
- An environment that celebrates creativity, initiative, and leadership.
Location: Cape Town
Start Date: ASAP
If you’re a motivated and driven retail professional looking to take the next step in your career, we’d love to hear from you!
Apply now to join a brand that represents luxury, quality, and passion.
Please note that due to the high volume of applications, only shortlisted candidates will be contacted.
