Retail Sales Assistant

SUMMARY:
Must have Retail Experience

POSITION INFO:

JOB PURPOSE
Learning how to provide excellent customer service to clients, perform all activities
associated with selling, stocking and ordering merchandise. The incumbent is target driven
in order to reach maximum sales.

KEY TASKS
Shop/ Store Maintenance:

• Participate in the day-to-day running of the store
• Ensure the store and displays are clean and tidy at all times
• Assist in receiving deliveries, unpacking and re-shelving or storing stock on manager’s instruction
• Replenishing shelves
• Assist with regular stock checks and stock takes
• Assist in changing displays of shop stock
• Being vigilant at all times and help minimize stock loss

Sales/ Transactions:

• Assist in operating the till and accurately handling cash/ card transactions under Manager’s supervision or instruction
• Assist with cashing up procedures
• Meeting sales targets on a daily/ weekly/ monthly basis

Customer Service:
Assisting customers with locating merchandise, offering advice, answering queries
or concerns
Keeping up-to-date with product knowledge
Informing the public of any sales or new stock
Constantly update customer base

General:

• Refer any issues regarding customer care to the Store Manager
• Housekeeping
• Adhere to Health and Safety practices/ codes
• Adhere to Company policies and procedures
• Any adhoc duties as required from time to time

KNOWLEDGE, SKILLS AND ABILITIES

Knowledge

• Matric
• Basic knowledge of arithmetic

Skills

• Good communication and presentation skills (written and verbal)
• Good problem-solving skills and a creative approach for new ideas

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