Retail Area Manager (KZN)

SUMMARY:
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POSITION INFO:

Personality traits
• Leadership: Strongly developed leadership skills are crucial as an Area Manager.
Area Managers will use advanced leadership skills to inspire, mentor and encourage
store-level managers to reach quarterly and annual goals.
• Communication: Because an Area Manager may be responsible for a large number
of managers in a certain area, they may often have to manage from a distance.
Strong written and verbal communication skills are important in this role.
• Mathematics: Mathematics and reporting skills are useful as an Area Manager. Area
Managers will use basic to intermediate mathematical skills to report costs, profits,
and losses to district management.
• Problem-solving: It is the responsibility of the Area Manager to identify and overcome
problems. They may deal with employment, operation or inventory cost challenges
and will need to develop strategic critical thinking skills.
• Comprehension and Implementation: Area Management need to be able to review
ALL documentation, procedures, protocols and the apply them within the stores
confides, through training and developing the staff. The practical application of our
systems and should be able to clearly identify issues that should be escalated as and
when the need arises.
Job Description:
Area Management has operational and financial responsibilities for a defined region or
territory, their duties include providing training and development for staff, ensuring there is
consistency across the region relating to administration, marketing, company standards, and
increasing sales and profitability in their region. Area Managers use leadership and critical
thinking skills to oversee supervisors in certain geographical locations. Area Managers have
the following responsibilities:

Responsibilities will include, but are not limited to:
• Recruit, hire and train new managers in their direct area.
• Offer consultation and recommendations to store managers on overcoming
operations challenges.
• Monitor sales and work toward meeting quarterly objectives.
• Minimize cost and labour by reviewing schedules and inventory use.
• Visit stores to evaluate operations, cleanliness, and efficiency of each area.
• Conduct Opus Area Management Checklists on each store visit and report/ resolve
the issues.
• Conduct Supervised Hanger counts and ensure that corrective stock management
procedures are being attained consecutively.
• Consistently reinforce disciplines, procedures, protocols and communication
throughout all stores and staffing within their store profile ensuring the end results
amounts to increased sales, profit, and revenue for the business.
• Effective Stock Management Processes, ensuring the Company is Not at a loss.
• Correct Banking Procedures, ensuring the Company is Not at a loss.
Business Culture & Ethos -
• Loyalty
• Honesty
• Trust
• Ingenuity
• Accountability
• Simplicity
• Respect
• Value-centricity
• Constructive Communication
These are the Key Significant Indicators in assembling a formidable team that will ensure a
profitable business environment.

• All perspective candidates should have a minimal of 5 - 10 years Area Management
experience with viable, positive references and a clean criminal record and MIE
report before we consider employment.
• The quantity of stores and staff that the candidate was responsible for, quantifies a
KPI – Key Performance Indicator – as this directly portrays the ability to manage a
team to profitability and what steps were taken to reach the result – increased growth
and GP%.
• References – viable & traceable
• 5 - 10 years retail experience (preferably in the clothing sector) with a proven/tested
track record