Restaurant General Manager

Recruiter:

Hire Power

Job Ref:

PE000231/JD

Date posted:

Monday, February 17, 2025

Location:

Zambia - Other, South Africa

SUMMARY:

Join our team as a Restaurant General Manager in Zambia. Vacancies in Lusaka and other centres along the Copperbelt.

POSITION INFO:
Leading fast-food franchise is expanding their operations. Seeking skilled Restaurant General Managers to oversee all staff, budgets, and operations of the business.
The ideal candidate will be responsible for achieving sustainable sales and profits by leading the restaurant team and overseeing the management of all franchise systems and processes.
Duties and Responsibilities:

Manage daily restaurant operations
Supervise staff and provide training
Ensure compliance with health and safety regulations
Monitor food quality and service standards
Develop and implement strategies to increase sales and revenue by understanding customer trends and analysing and interpreting sales data
Attend area meetings and deputise for senior staff
Manage new product rollouts
Involvement in Area/Regional Projects (as required)
Act as brand ambassador at community/commercial events
Provide support for restaurants in your area
Embrace and embed new and/or changes to systems and processes
Search for talent outside the obvious talent pool and escalate CVs etc to the HRBP lead
Prepare and present bi-annual business unit reviews
On occasion, act as MOD (Manager-on-Duty) in the restaurant

Competencies, Skills and Other Requirements

Minimum 6+ years of previous experience in managing a diverse workforce, in the fast-food restaurant/ hotel industry
Minimum 2 years’ experience in a management-level role
Must be a Zambian national with a clear criminal history
Tertiary qualification/diploma in retail /hospitality
A valid driver's license is advantageous
Demonstrate a strong sales focus, leadership, coaching and people management skills (basic HR/ disciplinary / grievance process)
Strong figure acumen and proficiency in Excel (working in a digitised environment)
Commercial Awareness and understanding of P&L
High customer focus
Strong communication skills, at all levels
Presentation skills
Shortlisted candidates may be required to take and pass an online assessment.
Background checks (academic, reference and other forensic checks will be conducted)

Applicants who have not been contacted directly by a consultant via email/SMS/telephone call within two weeks of applying should assume their application is unsuccessful.

If you have a passion for the hospitality industry and proven experience in restaurant management, we would like to meet you. Apply now to be part of our dynamic team, click on the APPLY button to upload your CV to our database.

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