Reservations Manager

SUMMARY:
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POSITION INFO:

About us:

Village N Life is a leading local Tourism and Hospitality group where we go above and beyond to ensure the last 10% standards are met. If you thrive on a company culture that focuses on growing their employees through career development and incentives, this is the company for you. Where exceptional people and exceptional opportunity awaits.

Who We're Looking For:

Pezula Nature Retreat is a luxurious haven located in Knysna, South Africa is looking for a Travel Support Manager. It is known for its pristine landscapes, indigenous forests, and breathtaking views of the Indian Ocean. The retreat offers a serene and immersive experience with nature, while also providing high-end accommodation and world-class amenities, making it a sought-after destination for those seeking tranquility and indulgence. As the Travel Support Manager, you will be the key player in creating unforgettable experiences for guests visiting this luxurious reserve. Your role will involve working closely with clients to craft tailored itineraries, from tranquil getaways to adventure-filled escapes, ensuring every detail is meticulously planned and executed. You’ll be the trusted point of contact, ensuring seamless operations and a personalised experience from the moment guests arrive until their departure. Your mission? To provide exceptional service, surpassing expectations, and leaving guests with lasting memories of their time in the heart of nature.

What Is Required:

The reservations manager plans travel accommodations and itineraries for clients. The job includes researching destinations and available services, coordinating activities, making transportation arrangements, and organising necessary documentation. Applicants must also be able to sell travel packages, handle problems that arise before, during or after travel, and advise clients of relevant procedures and local customs.

Minimum Requirements:

• Grade 12 or Equivalent
• Tertiary Qualification in Hospitality and tourism not essential, but preferred
• Experience in travel and trade organisations.
• Exceptional customer service and communication skills
• Proficiency with Microsoft Word and Excel
• Flexibility to work extended hours during busy seasons
• Diverse travel experience, travel institute certification, or work experience in the hospitality industry
• Fluency in more than one language
• 2+ Years of Opera experience

Ready to Join? If you're ready to take your career to new heights and be part of something truly special, we want to hear from you! Apply now or send your resume to and embark on a journey filled with excitement, growth, and endless possibilities.

Due to the large number of CV's received, only candidates that meet the minimum requirements will be contacted. If you have not heard back from us in 2 weeks, please consider your application as unsuccessful.

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