Reservations Coordinator

SUMMARY:
NOW RECRUITING - RESERVATIONS COORDINATOR!
 
Fancourt, South Africa’s premier golfing, leisure and lifestyle destination, is situated in George in the heart of the Garden Route.
 
Kindly review the role description, and apply if you meet the requirements.

POSITION INFO:

Fancourt, South Africa’s premier golfing, leisure and lifestyle destination, is situated in George in the heart of the Garden Route. Our Reservations team is now accepting applications for a Reservations Coordinator – someone with drive and passion for the industry and with a keen eye for detail and is guest focused.

The ideal candidate will have excellent telephonic skills, a flair for up-selling and a keen eye for detail. Minimum of Grade 12 or equivalent, a knowledge of MS Office suite and at least 1 years work experience in reservations, sales or customer services. Golf knowledge would be a further advantage.

Duties include, but are not limited to:

• Reservations and enquiries are timeously processed, accurate data captured;
• Ensure quotes, confirmations and enquires are responded to within the turnaround time;
• Collating pro-forma invoices and following up of prepayment;
• Follow up on provisional reservations;
• Updating reservations according to amendments;
• Assist with general administrative support to Reservations Team;
• Ensure all quotes are loaded onto CIMSO;
• Assist the coordinators with rooming lists for groups/parties;
• Maintaining the weekly function sheets.