Relief Lodge Manager

Recruiter:

Phoenix Recruitment

Job Ref:

JHB000333/DB

Date posted:

Thursday, April 17, 2025

Location:

Greater Kruger (Hoedspruit) , South Africa

Salary:

Monthly

SUMMARY:
5* Lodge close to Kruger National Park is looking for a Relief Manager.

As the Relief Manager, you will work across all the departments in the lodge. You will be integral to the success of the lodge by ensuring that the teams are aware of their requirements and continually aiming to exceed expectations. You will ensure that our guests are always receiving a world-class experience.

POSITION INFO:
Duties:

Ensure that the lodge is recognised as an award-winning and world-leading lodge.
Upholding the brand standards and overall operational standards.
Ensuring an overall world-class guest experience.
Collaborating with the lodge team.
Anchoring the lodge while the Lodge Manager is not available.
Assisting with all Health and Safety protocols.
Assisting with the maintenance system.
Assisting with team-related issues.
Monitor, control, and record stock levels for all departments.
Timeous support and communication with other departments across the business.
Assist, if required, with central procurement / deliveries and invoicing.
Daily administration.
Hosting.

Requirements:

Grade 12
A formal qualification: Hospitality diploma | degree or similar.
At least 5 years in a Lodge Anchor / Relief Manager role and / or Assistant Lodge Management role at a 5* property.
Driver’s license essential.
Excellent command of the English language.
Computer literate & technologically savvy.
Basic accounting and/or bookkeeping skill (Xero experience to your advantage).
Knowledge of reservation systems (Travelyst experience to your advantage).
Excellent knowledge of Excel will be an advantage.
Proven track record of successfully leading a large team (leading, motivating coaching etc).
Excellent at building guest rapport.
Excellent communicator.
Proven track record of achieving results | goals.
Strong problem-solving skills.
Ability to make quick but sound decisions.
Emotional Intelligence.

Similar jobs you might be interested in:

Relief Lodge Manager
Location: Greater Kruger (hoedspruit)
Salary: Monthly
5* lodge close to Kruger National Park is looking for a relief manager. As the relief manager, you will work across all the departments in the lodge. You will be integral to the success of the lodge by ensuring that the teams are aware of their requirements and continually aiming to exceed expectations. You will ensure that our guests are always receiving a world-class experience.
3 days ago

Lodge Manager
Location: Grahamstown
Salary:
Our client is looking for an experienced and dynamic lodge manager to oversee the operations of their luxurious 5-star game lodge. The ideal candidate will be responsible for ensuring an exceptional guest experience, managing day-to-day operations, and supervising the lodge’s staff in a remote and exclusive environment. As the lodge manager, you will ensure seamless service, uphold the highe...
6 days ago

Barman & Relief Butler
Location: Hoedspruit
Salary:
30 days ago

Duty Manager
Location: Plettenberg Bay
Salary: Monthly
Luxury 5* lodge in the Garden Route (Plett / Knysna area) is looking for a Duty manager. This position is ideal for a hands-on, service-oriented hospitality professional ready to play a key role in maintaining the high standards of a leading five-star property.
1 day ago

Maintenance Attendant
Location: Limpopo
Salary: R7k - 9k per month
Maintenance, Attendant,
3 days ago

Assistant Lodge Manager
Location: Welgevonden Game Reserve
Salary: Monthly
Beautiful Intimate Safari lodge is looking for an ASSISTANT lodge manager
3 days ago

Food and Beverage Manager
Location: Lephalale
Salary:
Our client is looking for an experienced and service-driven Food & Beverage manager to lead the F&B department at their exclusive 5-star game lodge. The ideal candidate will ensure exceptional guest experiences by overseeing all dining outlets, managing staff, and maintaining the highest standards of quality, presentation, and hospitality. This is a hands-on leadership role suited for some...
3 days ago

Lodge Manager
Location: Zeerust
Salary:
3 days ago

Food & Beverage Manager
Location: Various Locations
Salary: Monthly
Luxury lodge Group based in Namibia is looking for a Food & Beverage manager. This position is responsible for providing a support function to the camps to take charge of all food and beverage related matters. This includes managing kitchen and front of house staff. It also includes the process of getting the produce to camp, the standard of preparation of the food. Further, a suppor...
4 days ago

Lodge Manager
Location: Various Locations
Salary: Monthly
Luxury lodge Group based in Namibia is looking for a lodge manager. The lodge manager is responsible for maintaining the smooth operation of the lodge and to provide leadership and development of staff, maintain lodge facilities and provide a level of hospitality which meets the company’s minimum standards. Namibian Citizen / valid work permit essential.
4 days ago