Relief General Manager

SUMMARY:
An Exclusive Luxury Lodge Portfolio is looking for a RELIEF GENERAL MANAGER

POSITION INFO:
The Relief General Manager will be responsible for assisting in the overseeing of all departments and the operations of three lodges on a Private Game Reserve. Ensure exceptional guest service by upholding and enhancing the lodge’s standards of hospitality. Supervise and motive staff cultivating a positive and productive working environment. Assist in the financial planning, marketing and guest relations of the lodge.

Candidate Requirements:

• Relevant Degree/Diploma in Hospitality, Tourism or similar field
• 5+ years experience in a Lodge Management position essential
• Proven track record in operations, team leadership and guest relations needed
• Great communication and interpersonal skills
• Have excellent administration and organizational skills
• Be able to train and motivate staff and work well within a team environment
• Must be fully computer literate and have knowledge of booking systems
• Understand and manage budgets and finances
• Marketing and Social Media knowledge highly beneficial
• Have sufficient experience in stock takes and quality control
• Have a great work ethic and excellent attention to detail
• Be a driven, proactive and ambitious individual
• Knowledge of wildlife and conservation principles advantageous
• A well presented, professional and courteous individual
• Have a passion for guest satisfaction
• Valid RSA drivers license and own transport beneficial