Release Management Officer

SUMMARY:

Gijima Staffing Solutions is responding to a tender: We are seeking a Release Management Officer who  will be responsible for overseeing and coordinating the release management process within the IT Operations Department. This role ensures that software releases are planned, tested, and delivered efficiently while minimizing disruption to services and maintaining quality standards.

POSITION INFO:
Key Responsibilities

• Release Planning and Coordination
• Develop and maintain release plans, schedules, and timelines in collaboration with project teams and stakeholders.
• Coordinate cross-functional teams to ensure timely and efficient release processes.
• Manage release calendars, ensuring alignment with project timelines and resource availability.
• Release Execution and Monitoring
• Oversee the deployment of software releases, ensuring adherence to release processes and best practices.
• Monitor release activities, identifying potential issues and implementing corrective actions as necessary.
• Conduct post-release reviews to evaluate the success of releases and gather feedback for continuous improvement.
• Change Management Integration
• Collaborate with Change Management teams to ensure that release activities align with change management processes and policies.
• Evaluate change requests related to releases and assess their impact on schedules and resource allocation.
• Maintain clear communication with stakeholders regarding changes to release plans and schedules.
• Quality Assurance and Testing
• Work closely with Quality Assurance (QA) teams to ensure thorough testing of software releases prior to deployment.
• Develop and implement release testing strategies, including regression testing and user acceptance testing (UAT).
• Ensure that all releases meet quality standards and compliance requirements before production deployment.
• Documentation and Reporting
• Maintain comprehensive documentation related to release processes, including release notes, deployment guides, and lessons learned.
• Prepare regular reports on release activities, including metrics on release success rates and areas for improvement.
• Contribute to the development and maintenance of a release management knowledge base for future reference.
• Continuous Improvement
• Identify opportunities to enhance the release management process, implementing best practices and lessons learned from past releases.
• Stay updated on industry trends and emerging technologies related to release management and software deployment.
• Collaborate with IT leadership to refine release management strategies in alignment with organizational goals.

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• 2-4 years of experience in release management, project management, or IT service management.
• Familiarity with software development methodologies (e.g., Agile, DevOps) and release management tools is an advantage.
• Experience in higher education or similar environments is preferred.

• Strong organizational skills with the ability to manage multiple release initiatives simultaneously.
• Excellent communication and interpersonal skills, with the ability to engage effectively with diverse stakeholders.
• Analytical thinking and problem-solving skills to assess release impacts and develop mitigation strategies.
• Proficiency in release management tools and software applications.
• A proactive approach to continuous improvement and professional development.

• Release Management certification (e.g., ITIL, Certified Release Manager) is preferred.
• Ability to work collaboratively in a team-oriented environment while maintaining independence in judgment.
• Willingness to work flexible hours as needed to support release management activities.

• 1-year fixed-term contract, with the possibility of extension based on performance and project needs.

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