SUMMARY:
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POSITION INFO:
Minimum Requirements:
- Matric
- Minimum 10 years’ Solution Industry experience of which at least 8 years’ need to be within the Temporary Employment Service (TES) industry, responsible for recruitment, operational delivery, and sales.
- Minimum 6 years’ experience at management level with a proven track record of ensuring the running of a profitable operation nationally
- Knowledge of the Labour Relations Act (LRA), Temporary Employment Services (TES) industry, the Basic Conditions of Employment Act (BCEA), Bargaining Councils and Sectoral Determinations
- Previous Industrial Relations (IR) experience and knowledge of IR
- Excellent communication skills (both written and verbal)
- Computer literate (MS Office)
- Valid drivers’ license with own reliable vehicle (essential)
Preferred Requirements:
- Exceptional communication skills (both written and verbal) and ability to communicate effectively with clients.
- Ability to work under extreme pressure.
Duties and Responsibilities:
Compliance and Documentation Management:
- Ensure all paperwork for assignees is accurately maintained and up to date.
- Manage and ensure adherence to Company and Client requirements regarding timesheets, supporting documentation, and safety protocols.
- Ensure all documentation is audit-ready and meets regulatory standards.
Client and Stakeholder Relationship Management:
- Maintain professional and effective communication with clients, management, and branches.
- Address client queries promptly and accurately to maintain positive relationships.
- Drive business development through relationship building and expanding service offerings.
Operational Efficiency and Site Management:
- Oversee operational staff to ensure efficient staff mobilization, project delivery, and compliance with contractual obligations.
- Monitor and report on operational staff’s daily activities and ensure adherence to safety and operational standards.
- Manage the sourcing, vetting, and deployment of staff to meet client requirements.
- Responsible for the operational efficiencies and service delivery of the branch.
Financial Oversight and Business Development:
- Manage client invoicing, payment processes, and resolve employee pay queries promptly.
- Drive business growth by expanding headcount, securing new contracts, and conducting regular client visits.
- Participate in business meetings, negotiate terms, and ensure compliance with financial procedures.
Leadership and Deadline Management:
- Provide strong leadership to ensure high-performance standards across multiple sites or business units.
- Work efficiently towards deadlines while maintaining quality service delivery and safety protocols.
- Lead by example in adhering to safety procedures and meeting mid-term deadlines for client requirements.
- Ensuring agility of recruitment process management and efficiencies as well as recruitment delivery management.
Character Traits:
- Ability to work at a fast pace.
- Remain self-motivated and use own initiative.
- Structured and systematic.
- Self-disciplined.
- Maintain confidentiality.
- Self-driven and results orientated.
- Task and deadline driven.
- Innovation and proactive approach to problem solving.
