Regional IT Manager

SUMMARY:
Our client, a National Listed FMCG company, seeks your IT knowledge to implement and manage the IT Retail systems in line with IT strategy by providing leadership and guidance in terms of IT infrastructure and provide value added support in applicable business areas.

POSITION INFO:
Minimum Job Requirements:

• MCSE or similar IT tertiary qualification essential.
• Retail systems qualification (pref. IQ Enterprise), highly recommended.
• Working knowledge of Accounting, a strong advantage.
• Minimum:
  • 5 years’ experience in Hardware, Network, Desktop, Infrastructure support.
  • 5 years’ experience in customer support.
  • 2 years’ experience POS system support.
  • 2 years’ experience accounting/financial / system support.

• Innovate & provide leadership to the business.
• Build relationships at retail & to be the interface between IT and retail.
• Customer service.
• Time management.
• Stress tolerance.
• Negotiation skills.
• Interpersonal management skills.
• Project management skills.

• Implement & drive Group driven retail systems projects.
• Drive and manage the conversion of stores to current IQ versions, as well as implement new IQ modules.
• Conduct hardware and systems need analyses, proposals and upgrades.
• Ensure adherence to minimum hardware standards and retail systems best practice and standards.
• Provide in-store systems financial and business management guidance & support.
• Provide support assistance to the IT Helpdesk.
• Regular, proactive technical, training and systems management and maintenance visits.