Regional Commercial and Operations Manager

SUMMARY:

Our client, a growing logistics and equipment retailer has an opportunity available for a Regional Commercial and Operations Manager to join their team based in Lusaka, Zambia. We are looking for someone who has a strong commercial background. This is a full time position that requires the successful candidate to relocate to Zambia permanently.

POSITION INFO:

Qualifications, Skills & Experience required:

• Bachelor's Degree in Management, Commerce, Engineering, or related field.
• 1–3 years of managerial experience, preferably in Automotive, Trucking Aftersales, Commodity Trading, Logistics or Equipment.
• Strong knowledge of Microsoft Office (Word, Excel, PowerPoint). SAP experience is highly advantageous.
• Strong understanding of African and local retail markets.
• In-depth knowledge of sales processes within a retail environment.
• Full command of English, both written and spoken.
• Strong leadership with excellent decision-making and strategic planning abilities.
• High ethical standards, integrity, and professionalism.
• Excellent communication and negotiation skills.
• Strong people management and team-building capabilities.
• Ability to work under pressure and manage conflict effectively.
• Strong project management and organisational skills.
• High levels of energy, drive, and performance orientation.

Commercial & Business Growth:

• Implement the company’s strategy in Zambia to drive revenue and profitability.
• Develop and execute business development plans that optimize existing markets and expand into new local markets.
• Take overall responsibility for identifying and maximising business opportunities.
• Build and maintain key customer relationships to ensure sustained commercial success.

Operational & Team Leadership:

• Oversee all staff and operations in the region to achieve company profit goals.
• Ensure the recruitment and retention of skilled employees to support business objectives.
• Lead and mentor the regional team, fostering teamwork and high performance.
• Drive team effectiveness, efficiency, and cohesion across various locations.

Financial & Cost Management:

• Take responsibility for revenue generation and profitability in the region.
• Monitor and control regional fixed and variable monthly costs.
• Support the Finance department in managing accounts and finances according to company policies.

Supply Chain & Logistics:

• Ensure timely and cost-effective stock delivery and warehouse efficiency.
• Oversee the implementation of warehouse policies for proper stock management.

Sales & Customer Relations:

• Drive sales, aftersales, and warranty support for the region.
• Develop and implement sales strategies to meet and exceed growth targets.
• Conduct regular branch and customer visits to strengthen key relationships.

Governance & Compliance:

• Maintain corporate governance by reporting regularly to the Country General Manager.
• Ensure compliance with company policies, labor laws, and internal regulatory frameworks.
• Identify talent to ensure effective succession planning in key regional positions.

Strategic Implementation & Market Expansion:

• Develop and execute strategies to improve profitability and productivity.
• Identify new market opportunities and allocate resources effectively.
• Operate within the Zambian business environment with international travel as required.

Visit our website to see other opportunities.
Please consider your application unsuccessful if you have not heard from us within 2 weeks. We will keep your details on file for future positions