Recruitment and Operations Manager

SUMMARY:
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POSITION INFO:

Are you an experienced Recruitment and Operations Manager to lead a dynamic team and drive excellence in recruitment strategy and operations? With 10-15 years of experience, a proven track record in recruitment (especially in foreign language services), and the ability to mentor and manage diverse teams with a deep understanding of recruitment companies, non-negotiable.

An ideal candidate would be results-driven, a strategic thinker with a passion for Recruitment and Operations.

Key Requirements:

• Diploma or Degree in Business or similar qualifications/experience.
• 10 - 15 years covering recruitment strategy and operations, within a recruitment agency environment.
• Proven experience in Recruitment (Foreign Language) with a deep understanding of recruitment companies.
• Knowledge of managing diverse recruitment teams with a focus on innovation and high-quality delivery.
• Minimum 5 years experience at Management level, responsible for ensuring the running of a profitable business with bottom line accountability.
• Extensive experience in Perm Recruitment, or service-related industries.
• Proven success in securing diverse business contracts, delivering impactful results and successful branch/operations within the Perm environment.
• Exceptional negotiation and persuasive communication skills.
• Ability to work independently and collaboratively in a dynamic environment.
• Previous Industrial Relations (IR) experience and good knowledge of IR procedures will be an advantage.
• Ability to conduct presentations to secure contracts/ service level agreements. 
• Computer literate (MS Office).
• Valid drivers' license with own reliable vehicle essential.

Responsibilities:

• Lead and mentor a diverse team of Recruiters, ensuring excellence in recruitment across various occupations
• Utilize recent on-the-desk experience for effective candidate matching and successful placements
• Develop and implement innovative recruitment strategies, staying ahead of industry trends and organizational trends
• Drive process improvements and operational efficiencies, maintaining quality and timely delivery
• Foster strong client relationships, ensuring repeat business and sustained growth
• Analyse market trends and adapt strategies to maintain competitive edge
• Develop and implement comprehensive sourcing strategies, aligned to employer brand, to identify and attract top talent for management, critical and scarce skills positions
• Collaborate with business leaders and hiring managers to understand organizational goals and talent needs
• Conduct market research to stay informed about industry trends and talent landscape in the region
• Collaborate with a team of recruiters, providing guidance, mentorship and support to ensure successful execution of recruitment stategies
• Foster a collaborative and high-performance team culture, emphasizing continuous improvement and professional development
• Executive end-to-end recruitment processes for management, scarce and critical skill roles, including candidate sourcing, assessment, interview coordination and offer negotiation
• Build and maintain a strong network of candidates, both active and passive, through various channels, including social media, professional networks, and industry events
• Cultivate and maintain strong relationships with internal stakeholders, ensuring a deep understanding of business objectives and talent requirements
• Provide regular reports and updates on recruitment activities, including key performance indicators (KPIs), time-to-fill metrics, and market trends
• Analyze recruitment data to identify areas for improvement and implement strategies to enhance overall recruitment effectiveness
• Enhance and implement onboarding activities that enable the integration and engagement of new hires

Character Traits:

• Tenacious 
• Structured and systematic
• Self-propelled and results orientated
• Innovative and proactive approach to problem solving
• Ambitious
• Analytical thinker
• Solutions driven
• Confident
• Assertive
• Committed and loyal to the company, colleagues and clients
• Attention to detail
• Integrity and dependability
• Ability to stick to time constraints
• Results-driven with a strong focus on achieving sales targets.
• Versatile experience across multiple industries
• Strong leadership qualities with an ability to motivate and guide a sales team.
• Driven by placement ratios that translate into financial benefits. Must be sales-oriented and motivated to drive financial success through recruitment activities.

Working Hours: 08h00 to 17h00 (Monday to Friday), with overtime as required.

If you're ready to take on this exciting challenge and drive success in Recruitment Strategy and Operations, apply now! Join us and become part of a winning team in Cape Town.