Receptionist

SUMMARY:
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POSITION INFO:

As a Receptionist, you are the first point of contact for visitors and callers. You provide a friendly and professional welcome and handle a variety of administrative tasks to support the smooth running of the office. You also assist with travel arrangements, event coordination, and other duties as assigned.

Duties & Responsibilities:

• Manage multiple incoming calls and visitors and direct them to the appropriate person or department.
• Maintain a tidy and organised reception area and ensure that office supplies are well-stocked and equipment is functioning properly.
• Handle confidential and sensitive information with discretion and integrity.
• Communicate effectively with internal and external stakeholders and provide accurate and timely information and assistance.

Knowledge & Experience:

• At least 1 year of experience in a receptionist or customer service role.
• Basic knowledge of office software applications, such as Microsoft Word, Excel, PowerPoint, and Outlook.
• Familiarity with office equipment, such as phone systems, printers, scanners, and fax machines.
• Processes expenses.
• Excellent verbal and written communication skills.
• Friendly and professional demeanour.
• Strong organisational and time management skills.
• Ability to multitask and prioritise tasks.
• Attention to detail and accuracy.

Reports To: Executive Assistant

• This role requires working in the office during regular business hours, and occasionally outside of these hours for special events or projects.
• You will be interacting with a diverse range of people, both internally and externally, and providing them with a positive and memorable impression.
• You will be supported by the Office Manager and other administrative staff, and have access to training and development opportunities to enhance your skills and knowledge.