Quality Specialist

SUMMARY:
Our client is looking for an experienced and detail-oriented Quality Specialist to ensure the highest standards of quality are met across their production processes. This key position requires a proactive professional who will oversee quality assurance activities, implement continuous improvements, and drive operational excellence within the company.

POSITION INFO:

Key Responsibilities:

• Ensure compliance with industry quality standards, including IATF 16949.
• Assist in the development and implementation of quality systems and procedures.
• Develop action plans for process improvements using methodologies such as Lean, Six Sigma, and Poke-Yoke.
• Oversee continuous improvement action plans, performing verification and validation of improvements.
• Conduct plant audits (e.g., VDA 6.3, Layered Process Audits, System Audits).
• Analyze audit findings, identify root causes, and implement corrective actions.
• Benchmark best practices and integrate lessons learned across the organization.
• Enhance supplier performance to ensure quality of incoming materials and products.
• Resolve customer and supplier issues effectively.
• Apply statistical tools to analyze complex quality issues.
• Perform supplier development audits to ensure robust incoming part quality.

Qualifications & Skills Required:

• Minimum Education:
  
  • Matric / Grade 12
  • A Certificate in Quality Assurance is a plus.
  • Green Belt in Quality or Lean is desirable.
  • A Diploma in a relevant field is preferred.
• Experience:
  
  • At least 3 years’ experience in an OEM environment.
  • Minimum 3 years’ experience in a manufacturing environment.
  • Basic understanding of lead acid batteries is a plus.
• Skills & Attributes:
  
  • Advanced computer literacy.
  • Strong attention to detail.
  • Excellent communication and problem-solving skills.
  • Ability to work independently and as part of a team.
  • Systematic and organized approach.
  • Strong leadership and coaching abilities.
  • Passionate about continuous improvement and customer satisfaction.

Additional Responsibilities:

• Product Specification: Ensure product labels match assembly codes and deviations are properly reported and approved.
• Inspections: Perform checks for aesthetic damage and quarantine defective products.
• Quality Checks: Ensure products comply with customer specifications and Bill of Materials.
• Customer Complaints: Analyze and respond to customer complaints, ensuring corrective actions are taken.
• Systems: Log downtime and equipment failures accurately.
• Collaboration: Work with internal departments to resolve variances and address customer needs.
• Health, Safety & Environment: Promote a positive safety culture and comply with safety and environmental policies.
• People Management: Ensure team members understand their roles, responsibilities, and follow quality standards.

Required Competencies:

• Skills:
  
  • Proficient in MS Office and Quality Management Software.
  • Strong analytical and problem-solving abilities.
  • Excellent interpersonal skills.
• Attributes:
  
  • Strong leadership and coaching skills.
  • High attention to detail with a commitment to quality.
  • Customer-focused and driven to meet quality standards.
  • Ability to thrive in a fast-paced, dynamic environment.