Quality Manager

SUMMARY:
Position Summary
Develop, implement, and maintain a Quality Management System that is ISO9001:2015 certified
Ensure ISO9001 mandatory principles are implemented, maintained, monitored, and measured
Ensure QMS training is provided and QMS is promoted throughout the business

POSITION INFO:
Key Accountabilities or Principal Responsibilities
Maintain ISO9001 accreditation by ensuring ISO compliance objectives and targets (certifications and external audits) are achieved
Ensuring compliance with national and international standards, and legislation
Implementation of goals, objectives, policies, procedures, and systems pertaining to QMS
Promote quality achievement and performance improvement throughout the organisation
Develop, implement, communicate, and maintain a quality plan to bring the company’s quality systems and policies into compliance with quality system requirements based on the ISO9001:2015 system
Support the application of other ISO systems including the Occupational Health and Safety (ISO45001) and Environment Management Systems (ISO14001)
Effectively interact with business units to maintain provision of services
Develop improvement solutions into quality policies and procedures in conjunction with business unit resources to compile and agree comprehensive quality procedures
Co-ordinate technical internal auditing and engage with technical operational resources undertaking technical internal audits
Co-ordinate the review of current QMS documentation and follow up on outstanding documents before and after process Manage, implement, and maintain the company’s documentation and record keeping processes including the QMS document management register, quality drive, SharePoint portal and hard copy files
Manage, implement and maintain the company’s internal audit process including the annual schedule, monthly plans, capturing of findings on the noncompliance reporting system, and approve and distribute the monthly reports
Undertake monthly internal audits according to the annual schedule, prepare the plans, undertake the audits, capture findings on the non-compliance reporting system, submit monthly reports to stakeholders
Manage, implement and maintain the company’s non-conformance and corrective action processes using the non-compliance reporting system, ensuring corrective action is undertaken by operational resources and noncompliance reports are completed and risk management is implemented where relevant
Support the risk management process throughout the company
Manage, implement and maintain the company’s management reviews process including compilation and distribution of meeting documentation (agenda, minutes and supporting reports)
Monthly monitoring of QMS performance by gathering relevant data and producing statistical reports from the QMS Schedule of Incidents Report
Summary to determine trend patterns and improvement solutions (preventive action and risk management) and distribution of reports
Compilation of reports
Identify relevant quality related training needs and facilitate training including induction training of new employees
Consider the application of environmental and health and safety standards
Formatting of documentation aligned to standard templates and corporate identity
Schedule, co-ordinate and administer meetings where relevant
Resource management
Support the company with ad hoc projects

It should be noted that, for operational reasons, it may be necessary to perform tasks other than those described herein from time to time.

Prescribed procedures may be amended by management as and when required

Key Skills and Experience
ISO/QMS tertiary qualification or previous working experience
5 years’ experience in a senior quality position
Previous experience in developing, implementing and maintaining quality management systems and ISO9001
South African Quality Institute Member
Understanding the facilities management and professional services environments
Effective project management skills
Computer Literate (MS Office) - high level
Advanced document formatting skills
Demonstrate self-motivation
Manage work effectively to ensure that work is completed efficiently
Excellent analytical and problem-solving skills
Meticulous attention to detail
Commitment to accuracy and quality
Excellent English writing skills including editing and proofreading skills

People and Management Skill
Resource management
Be able to work within different team environments
Impeccable and concise communication, presentation, and organisational skills
Strong interpersonal skills including ability to work with executive management

Key result areas
Maintain ISO9001 accreditation
Promote and facilitate training of the QMS internally
Manage and implement the document management and record keeping requirements
Manage and implement internal audits and monthly reports thereof
Manage, implement, and maintain the company’s non-conformance and corrective action processes using the non-compliance reporting system
Identify risks and improvement solutions
Ensure Management Reviews are held and co-ordinate administration thereof

Values / Behavioural
Open Communication
Teamwork
Accountability
Respect
Caring

Additional Responsibilities and Skills
The employee acknowledges that all duties performed will affect the company’s ability to attract clients and therefore sales alignment to marketing initiative is key to measure effectiveness of marketing initiative

Interested? Submit your CV now.

All vacancies advertised by AFMS Group are in full adherence to South African labour legislation, including the Employment Equity Act, Labour Relations Act, and Basic Conditions of Employment Act.

We strive to create an inclusive workplace that values diversity and welcomes applications from all qualified individuals, regardless of race, gender, disability, or any other protected characteristic.

Our recruitment process is fair and equitable, focusing on the qualifications, skills, and experience that are relevant to each role. We ensure that all candidates are treated equally, and no discrimination will be tolerated.

By submitting your application, you consent to the processing of your personal information in accordance with the Protection of Personal Information Act 2014 (POPIA) for recruitment and hiring purposes.

For information on AFMS Group, including more information on our company culture, visit our website at />
Please note, relocation costs will not apply

If you don’t hear from us in 14 days, consider your application unsuccesful.

Applications to be addressed to Matthew Toontjies: -solutions.co.za

Closing Date for applications: Friday, 24 January 2025, by 16h00