Qlik Support Consultant

SUMMARY:

We are seeking a talented and proactive Qlik Support Consultant to join our dynamic team. The ideal candidate will provide expert-level support, troubleshooting, and solutions for clients using QlikView and Qlik Sense. You will work closely with clients and internal teams to resolve technical issues, deliver enhancements, and en...

POSITION INFO:

We are seeking a talented and proactive Qlik Support Consultant to join our dynamic team. The ideal candidate will provide expert-level support, troubleshooting, and solutions for clients using QlikView and Qlik Sense. You will work closely with clients and internal teams to resolve technical issues, deliver enhancements, and ensure the smooth operation of Qlik applications.

What you’ll do:

• Provide technical support and troubleshooting for QlikView and Qlik Sense applications.
  • Managed within our Ticketing system, and
  • Timesheet system
• Respond to client queries and resolve issues related to dashboards, data loads, and performance.
• Participate in Qlik deployment and configuration projects.
  • Assist with upgrades, patches, and maintenance for Qlik environments.
  • Create and maintain technical documentation related to system configurations and processes.
• Monitor system performance, data refresh schedules, and handle Qlik server administration tasks.
• Stay updated on the latest Qlik technologies and best practices to provide innovative solutions.

Your expertise:

• Ability to troubleshoot complex issues related to Qlik apps, including data errors, user access, and performance concerns.
• Excellent communication skills to explain technical concepts to non-technical users and collaborate with various stakeholders.
• Analytical mindset with strong problem-solving skills.
• Experience in Qlik Cloud, Qlik Sense, Qlik NPrinting, and QlikView support and administration.
• Solid understanding of Qlik architecture, including server configuration.
• Proven experience with Qlik data model optimization and dashboard performance tuning.

Other information applicable to the opportunity:

• Contract Position (12 Month)
• Location: Johannesburg

Why work for us?

We are the leading Qlik Elite Partner for South Africa and Africa.

Want to work for an organization that solves complex real-world problems with innovative software solutions? At iOCO, we believe anything is possible with modern technology, software, and development expertise. We are continuously pushing the boundaries of innovative solutions across multiple industries using an array of technologies. 

You will be part of a consultancy, working with some of the most knowledgeable minds in the industry on interesting solutions across different business domains. 

Our culture of continuous learning will ensure that you will have all the opportunities, tools, and support to hone and grow your craft. 

By joining IOCO you will have an open invitation to our inspiring developer forums. A place where you will be able to connect and learn from and with your peers by sharing ideas, experiences, practices, and solutions.