QA Manager

SUMMARY:
Our Client is looking for a  QA Manager to join their team

POSITION INFO:
Area: Menlyn Maine, Pretoria

Role Overview:

• The QA Manager is a leadership role responsible for the successful implementation of QA methodologies, processes, and automation technologies within DevOps and Agile principles. Managing a team of 10–15 QA professionals, you will work closely with the COO, CTO, and other executives to deliver high-quality software that meets product design and quality requirements. The role includes ensuring software delivery is secure, maintainable, and aligned with defined architecture and quality standards.

• Lead and manage a QA team to implement and adopt test automation within the organization’s DevOps transformation.
• Collaborate with the COO, CTO, and other executives to define and codify software quality standards, particularly focusing on banking-grade security and maintainability.
• Drive the QA strategy, ensuring its effective implementation and alignment with the company’s overall goals.
• Work closely with various teams, including Project Office, Development, and Infrastructure, to ensure timely delivery of quality software.
• Implement mechanisms to monitor, manage, and report on QA activities, ensuring continuous improvement.
• Ensure all product features and enhancements meet the required specifications and quality standards.
• Research and recommend external partners and technologies to enhance QA processes and outcomes.
• Establish consistent QA standards and processes aligned with best practices for delivering scalable, robust, and high-quality software.
• Manage resource allocation and availability, ensuring productive use of resources to meet customer demand.
• Foster effective internal communication within the QA team and across the organization.

• Create an environment of psychological safety where team members can thrive.
• Ensure the skills and experience of the QA team align with the engineering, technological, and business needs for current and future services.
• Establish clear organizational structures and succession plans that align with growth expectations and team member development.
• Provide support to team members, adhering to company values, policies, and procedures.
• Ensure compliance with all relevant policies and procedures, completing required documentation.

• Deep and practical understanding of DevOps and Agile methodologies, processes, and principles.
• Experience with Microsoft DevOps tools and software.
• Proven leadership skills, particularly in managing teams through transformation and change management processes.
• Experience in implementing and adopting test automation within an organization.
• Ability to drive and report on strategic QA initiatives.

• Training or certification in DevOps and/or Agile methodologies.

• Willingness to work overtime (as an exception when required).
• Willingness to perform standby duties (as an exception when required).
• Must have reliable transport.
• Reliable and secure home internet connection.

• Self-motivated and able to work independently.
• Strong team player.
• Accountable and responsible.
• Collaborative and supportive.
• Passionate about quality assurance and software development.