Property On-Boarding Consultant ( CBD)

SUMMARY:
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POSITION INFO:

Our client based in the waterfront is looking for a Property On-Boarding Consultant to join their team. 

Requirements:
- Ability to thrive in a target-driven environment.
- A proactive, go-getter attitude.
- Fluent in Afrikaans and English (written and verbal).
- Excellent communication and interpersonal skills.
- Strong writing skills, and ability to resolve complex client queries professionally.
- Attention to detail.
- Strong administrative, organisational, planning, and problem-solving skills.
- Ability to multitask and meet deadlines under pressure.
- Capable of working independently and within a team.
- A client-centric mindset with a willingness to go the extra mile.
- Passionate about writing and precision in the English language.
- Previous experience in a target-driven environment is a plus.
- Copywriting experience is a plus.

Job spec:
- Onboard new accommodation properties and guide hosts through the online
listing process.
- Assist new and existing hosts with adding and updating their profile information.
- Write and create engaging property profiles for the website.
- Effectively communicate and educate hosts on procedures and policies.
- Guide hosts on best practices for optimising their listings.
- Create and maintain relationships with property hosts.
- Ensure property listings meet company standards and align with brand guidelines.
- Identify and resolve technical or content-related issues during the onboarding
process.
- Resolve property onboarding-related queries efficiently.
- Identify areas for improvement in onboarding processes and suggest
enhancements.
- Complete daily tasks, projects, and targets in a timely and professional manner