SUMMARY:
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POSITION INFO:
About Us:
Perform full administrative function in lease preparation and conclusion as well as effectively manage
arrears and tenant queries
DUTIES AND RESPONSIBILITIES:
Tenant Administration
Load and update Tenant on the In-house PIMS system;
Tenant Statements:
Receipt allocations from Bank Statements
Current expiries
Interest generation
Meter reading generation
Manual billings/adjustments/recoveries
Lease billings
Debit Run
Finalized statements to Tenants
Debit Orders
Reconciliations and resolution of queries
Tenant Turnover
Finalize vacated Tenant accounts and Deposit refunds
Obtain Credit Check and FICA where necessary
Raise Lease input summary (LIS)
Raise lease on the In-house PIMS system
Update Lease Register
Handle all leasing matters with the leasing department
Annual Municipal and Rates increases
Following up on outstanding payments
Update the Arrears report
Update and utilize company credit control service provider facilities (TPN)
Prepare handover to Legal Credit Controller where applicable
Property
Administration
Maintain Property and Unit data on In-house PIMS system
Notify Utility Company of any tenant changes/updates and Accruals monthly
Maintain Parking Schedules and Access discs
Processing of Municipal and other invoices
Account Reconciliations
Consolidation of monthly management reports
SKILLS AND COMPETENCIES ESSENTIAL TO THE POSITION
Very strong communication skills
Innovative thinking and ability to follow process
Dynamic and enthusiastic
The ability to interact professionally with tenants
Competent time management skills
Professional attitude and capability and personal initiative
Be deadline driven
Excellent attention to detail and numerate accuracy
Experience in Body Corporate and Sectional Title administration will be
advantageous
Excellent communication and interpersonal skills on all levels.
Strong negotiations skills.
Dynamic and enthusiastic
The ability to interact professionally with tenants
Competent time management skills
Professional attitude and capability and personal initiative organisation and project management skills.
Flexibility to work outside of office hours for centre events, activations or
weekends
Transparent honesty.
Reliability.
Positive Attitude and highly motivated
Lead by example.
Assertive and effective communication.
Sensitive to client and staff requirements and problems.
Ability to create a professional office environment
Organization and planning skills.
Demonstrate strong moral values, empathy, passion, career aspirations, and
positive living
QUALIFICATIONS AND EXPERIENCE
Qualifications
Grade 12 (Matric), Relevant Diploma, Strong Proficiency in relevant
computer packages (MS Office) and software package
Experience
A minimum of 5 years’ experience in Property Administrator role and
Financial accounting experience
Customer Service experience
Background in Property Leasing
Strong Proficiency in relevant computer packages (MS Office) and
software packages (PIMS or MDA)
