Proof Of Delivery Administrator (Transport Or Road Freight Experience) - Parow

Recruiter:

Talent Evolution

Job Ref:

PTA001614/EO

Date posted:

Friday, February 7, 2025

Location:

Capetown, South Africa

Salary:

R10 000

SUMMARY:

Introduction

Our client is looking for a POD Administrator responsible for ensuring that all proof of delivery (POD) documents are received on time, sent to clients, and properly scanned and filed as per company protocols.

Duties & Responsibilities

POD Administration

Ensure all POD documents are received timeously.
Distribute PODs to clients in accordance with company procedures.
Scan and file POD documents accurately and securely.
Maintain and update the POD tracking system.
Verify POD documentation for completeness and accuracy.
Follow up on missing or incorrect PODs with relevant transporters and drivers.

Data Management & Reporting

Maintain an organized filing system for all PODs, both digital and physical.
Provide reports on outstanding and completed PODs.
Ensure all PODs are properly stored and accessible for future reference.
Assist with audits and reconciliations as required.

Customer Service & Communication

Communicate effectively with clients, transporters, and internal teams regarding POD-related matters.
Respond promptly to POD-related queries from clients and stakeholders.
Escalate unresolved POD issues to the relevant department.
Ensure all communications are professional and align with company standards.

Risk & Compliance Management

Ensure all PODs comply with company policies and industry regulations.
Maintain data integrity and confidentiality of client and company documents.
Identify risks related to POD management and suggest improvements to mitigate them.

Self-Development

Engage in training and development opportunities related to POD administration.
Identify personal growth areas and seek solutions for continuous improvement.
Maintain up-to-date knowledge of best practices in transport and logistics documentation.

Company Values

Uphold company values in daily operations.
Maintain professionalism in all client and internal interactions.
Contribute to a positive and efficient work environment.

POSITION INFO:

Key Requirements of the Position

Experience

Minimum 3 years of experience working in the transport/road freight industry (Non-Negotiable).

Skills

High level of computer literacy in Microsoft Office & Winfreight.
Strong numeracy skills.
Excellent written and verbal communication skills.
Ability to work under pressure and meet deadlines.
Strong teamwork and collaboration skills.
Professional demeanor in client and transporter interactions.

Should you not receive a response within 10 working days, please consider your application unsuccessful.

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