Product Support Sales Representative

SUMMARY:
A well known "mining and construction equipment" supplier based in Isando is looking for a Product Support Sales Representative. Minimum 3 - 5 years mining industry sales experience is required.  After market sales experience is essential.

POSITION INFO:
Minimum Required
Mechanical trade test (earthmoving equipment mechanic)
Minimum 3 - 5 years mining industry sales experience is required
After market sales experience is essential

Advantageous
Sales Experience / Technical or Product Knowledge

Technical/Mechanical knowledge and understanding
Excellent communication skills
People management and influencing skills
Ability to work at a senior level
Time Management

Key Performance Areas (KPI's)
KPA 1
Ensure achievement of performance targets in line with Budget requirements

KPA 2
Ensure support and maintenance of current Customer Base

KPA 3
Ensure development of new/potential customers

KPA 4
Ensure the effective and efficient administration of the relevant function in accordance with the Companies Policies and Procedures. Assist in overseeing the Workshop in the absence of the Manager

Details Key Performance Indicators (KPI's)
KPA 1: Ensure achievement of performance targets in line with Budget requirements
Sale of labour hours, spares, and outwork to meet budget requirements.

KPA 2: Ensure support and maintenance of current Customer Base
Technical support, updated service related offerings , inspection of units in the field as and when required.

KPA 3: Ensure development of new/potential Customers
Identify new/potential customers, sale of service related offerings, customer visits, growth of short term fleet.

KPA 4: Ensure the effective and efficient administration of the relevant function in accordance with the Companies Policies and Procedures
Generating and submitting quotes, quote register, call reports, site surveys, technical reports and job card planning with mechanics