Product Specialist - Software Support Hero

Recruiter:

Communicate Recruitment

Job Ref:

CTI004848/KM

Date posted:

Thursday, February 20, 2025

Location:

Capetown, South Africa

Salary:

Annually

SUMMARY:
Calling all tech superheroes! Our clients need a Product Specialist with SQL superpowers and a keen eye for troubleshooting villains (a.k.a. software bugs). If you’re ready to support, train, and rescue clients from technical troubles while keeping systems running at peak performance, this is your chance to save the day!

POSITION INFO:

Every hero has a mission, and yours is to protect and enhance bespoke software solutions. You’ll be the first line of defense, handling help desk tickets, SQL scripting, and software deployments. Whether you're fighting off system errors, training clients to master their tools, or implementing powerful new updates, you'll be the trusted guardian of operational excellence.

Skills & Experience:
Minimum 2+ years of experience in SQL scripting, administration, and troubleshooting
Expertise in Help Desk support, ticketing systems, and ITIL frameworks
Experience with software deployment, updates, and user training
Strong problem-solving skills—detect and defeat technical issues like a pro!
Ability to communicate with clients and internal teams like a true leader

Qualification:
Bachelor’s degree in IT, Engineering, or a related field

Additional:
Valid driver’s license & reliable transport for the occasional on-site mission

Contact Kauthar Marcus on or , quoting the Ref: CTI004848

Connect with us on and Register your CV to create a profile or to view all our Jobs in Information Technology. One of the best Developer Recruitment Agencies in Cape Town.
Let us assist you with your IT careers. For Further C# Developer jobs, C++ Developer jobs, Java Developer jobs, .Net Developer careers, Angular Developer and Full stack developer jobs.

Similar jobs you might be interested in:

Onboarding Anaylst
Location: Paarl, Western Cape
Salary: Negotiable
24 days ago

Chef Tournant
Location: Stellenbosch
Salary: Monthly
Restaurant at a luxury Estate close to Stellenbosch is looking for a Chef Tournant who will be responsible for taking care of the daily food preparation, ensuring food quality and freshness and duties assigned by the Head Chef / Sous Chef to meet the standard and quality set by the restaurant and to work alongside the other chefs in the kitchen.
2 days ago

Product Specialist - Software Support Hero
Location: Cape Town
Salary: Annually
Calling all tech superheroes! Our clients need a Product Specialist with SQL superpowers and a keen eye for troubleshooting villains (a.k.a. software bugs). If you’re ready to support, train, and rescue clients from technical troubles while keeping systems running at peak performance, this is your chance to save the day!
2 days ago

'PAYROLL ADMINISTRATOR (GLOBAL Compensation & Benefits) - Century City, Western Cape (SA)
Location: Century City
Salary: Market related
PAYROLL ADMINISTRATOR (GLOBAL Compensation & Benefits) - Century City, Western Cape (SA) Global I
4 days ago

Warehouse Supervisor
Location: Cape Town
Salary:
Our client is seeking an experienced Warehouse Supervisor to join their company in Epping, Cape Town.
5 days ago

IT Support Technician
Location: Montague Gardens
Salary: R30 000.00 Monthly
Job Description:We are seeking an IT Support Technician to deliver essential day-to-day IT support across our nationwide branches. This role is crucial for troubleshooting and resolving hardware and software issues, managing relationships with stakeholders, and ensuring seamless IT operations to achieve our business goals.
8 days ago

IT Support Officer
Location: Montague Gardens
Salary:
We are looking for a tech-savvy IT Support Officer to join our team in Montague Gardens! If you excel in troubleshooting hardware, software, and network issues, apply now!Job Purpose:Provide technical assistance, minimize downtime, and ensure smooth IT operations.
9 days ago

Receptionist_Stellenbosch
Location: Stellenbosch
Salary:
9 days ago

Chef Tournant - Delaire Graff Restaurant
Location: Stellenbosch
Salary:
10 days ago

Premium Brand - New Vehicle Sales Executive
Location: Somerset West
Salary:
Premium Brand-New Vehicle Sales Executive - Western Cape, Somerset West #DriveYourCareerForward with an exciting opportunity! Our client, a well-established dealership is looking for a successful, experienced and high performing Premium Brand-New Car Sales Executive to join their dynamic team and drive sales to the next level. If you have a strong understanding of the premium brand mar...
11 days ago