Product Manager: Collections and Recoveries

SUMMARY:
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POSITION INFO:

Join Us in Becoming the Best Bank in the World!!

We appoint energized and motivated people for their potential and continuously look for talented, driven individuals to help us innovate and evolve. That is why we focus on finding the right people for the right jobs. We love what we do because we focus on making a positive difference for our clients and employees. Our company DNA is built around talented and committed teams dedicated to build a brand that we are proud of and earns the trust of our clients.

Who We Are

We are a bank, but we’re much more than that. We believe that banking is about enabling people to control their financial lives through banking that is simplified, accessible, affordable, and delivered through a personal experience. By helping our clients manage their financial lives better, we enable them to live better.

Why choose Us

We offer our best by living up to our CEO values in every situation – we always put the Client first, act with Energy and take Ownership. And to support people in being their best, our Employee Value Proposition offers every value to all team members through cohesive teams, growth opportunities as well as employee benefits and savings. We make it a priority to ensure that each member of the Bank team feels welcome, valued, focused, and has the opportunity to grow.

About the role

To support the Product Head in producing the best product; optimizing the product through directing the building and development of the product throughout its life cycle, partnering and collaborating with the Software Development Manager and teams around the sequence/priority in which to build and develop the product. The successful candidate will join the Credit: Rehabilitation and Recoveries department which assist business owners in enabling capabilities and technologies to improve business operations. The team are embarking on a digital transformation journey with new cloud technologies being introduced in the environment; there are no legacy systems and are looking for innovators who are continuously looking for a world class way of building a collections shop. If you''re passionate about innovative cloud solutions and eager to make a tangible impact, this is the perfect role for you!

Our Ideal Candidate

• An Honours Degree
• At least 8 years’ management experience; senior level product development or product manager/owner
• 5+ years’ experience managing, developing and delivering a product previously.
• Working at tactical and operational levels and providing input into product strategy and business planning.
• Integrating business and technical product segments to achieve objectives, delivery and targets.
• Career experience to include some time in one or more technical roles.
• Communicating with technical and non-technical stakeholders across multiple business units.
• Authoring of documents relating to product life cycle including business plans, product roadmap, business cases and requirements and functional specifications.
• Scoping/running usability studies and/or customer research.
• Using data and metrics to test theories, confirm assumptions, and measure success

Minimum Requirements:

• Completed bachelor’s Degree
• At least 8 years’ management experience; senior level product development or product manager/owner
• 5+ years’ experience managing, developing and delivering a product previously. Working at tactical and operational levels and providing input into product strategy and business planning.
• Integrating business and technical product segments to achieve objectives, delivery and targets.
• Career experience to include some time in one or more technical roles.
• Communicating with technical and non-technical stakeholders across multiple business units.
• Authoring of documents relating to product life cycle including business plans, product roadmap, business cases and requirements and functional specifications. Scoping/running usability studies and/or customer research
• Client development and validating products through customer feedback.
• Aligning operational initiatives and/or projects to corporate strategies and objectives

Additional Information

• Clear criminal and credit record