Product Engineer - Training Department

SUMMARY:
Are you a skilled and innovative Product Engineer with a passion for creating impactful training content? We are seeking a talented individual to join our Technical Training team. In this role, you will collaborate with cross-functional teams, including R&D, manufacturing, and quality assurance, to ensure that our products meet customer needs and industry standards. If you have a knack for developing training materials and providing technical support, we would love to hear from you!

POSITION INFO:
Key Responsibilities:

• Develop Technical Documentation: Create and maintain product specifications, user manuals, PowerPoint presentations, and installation guides to support training efforts.
• Training & Support: Conduct training sessions for both internal teams and external stakeholders, ensuring a clear understanding of product features and proper implementation.
• Collaboration Across Teams: Work closely with product management, marketing, R&D, and customer service teams to support product development, launches, and product knowledge sharing.
• Content Accuracy & Updates: Review and update training content to ensure it is accurate, aligned with industry standards, and compliant with regulatory requirements.
• Assess & Plan Training Needs: Identify, analyze, and implement training needs for various audiences, including curriculum development.
• Support Trade Shows & Presentations: Assist with presentations at trade shows, and contribute to customer engagement efforts.

• Education: Bachelor’s Degree in Mechanical Engineering, Electrical Engineering, or a related field.
• Experience: 5-10 years of experience with product testing, quality assurance, failure analysis, and engineering support in product management, R&D, and sales.
• Software Proficiency: Advanced proficiency in CAD software (e.g., SolidWorks, and AutoCAD) and MS Office (Word, Excel, and PowerPoint). Knowledge of Adobe CC and Articulate 360 is highly recommended.
• Skills: Strong communication, problem-solving, decision-making, and project management skills. Ability to work independently and collaborate effectively in a fast-paced environment.

• Familiarity with manufacturing processes, materials, and industry standards.
• Knowledge of regulatory compliance requirements.
• Hands-on experience with training and technical content creation.

• Strategic Thinking: Ability to understand the external impact on internal strategies and provide innovative solutions.
• Problem Solving: Strong problem-solving skills and decision-making abilities.
• Interpersonal & Communication Skills: Excellent communication skills to work effectively across teams and with stakeholders.
• Organization & Planning: Strong organizational and planning skills, with the ability to manage multiple projects simultaneously.