Product Business Analyst

SUMMARY:
Psybergate is an IT company that builds bespoke software solutions and provides highly skilled resources to its clients.
We are looking for a Product Business Analyst to join our financial services client based in Centurion.

POSITION INFO:
What you will be doing:

• Gather and interpret requirements from key stakeholders/customers in line with business analysis and existing product team frameworks.
• Analyse product and business’ requirements and validate and translate these into clear and effective requirement specifications, for each impacted development area.
• Ensure that requirements and business process specifications are documented and presented in line with both current best practice, and existing product team specification frameworks.
• In collaboration with project and testing teams, oversee the quality delivery of requirements and business process specifications that meet the agreed deliverables in line with best practices and business process.
• Ensure that requirements and business process specifications are reviewed, validated, tested and approved by relevant stakeholders at each stage in the development cycle, from conceptual to end product.
• Participate in the conceptual solution design process to make recommendations to create and enhance solutions that are innovative, duplicable, and sustainable and solve complex business problems.
• Collaborate closely with all stakeholders and solutions teams, in an ongoing process from end to end, to ensure delivery requirements and expectations remain current and adaptive to the changing environment.
• Participate in User Acceptance testing and guide users to ensure that the designed solution ultimately meets business requirements.
• Manage change requests and queries, collaborating with all stakeholders, and facilitate prioritization of changes to specifications and processes, and ensure that queries, changes are tracked and accurately resolved.
• Use scenario testing and test cases to ensure that testing covers all aspects of the business specification and anticipated processes.
• Keep abreast of relevant legislative, IT and business trends and practices to optimise service offering and minimise risk.
• Make recommendations to improve client service and fair treatment of clients within area of responsibility.
• Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.
• Drive client service delivery goal achievement in line with predefined standards in order to ensure that clients receive appropriate advice and after sales service.
• Contribute to creating a positive work climate and culture to energise employees, give meaning to work, minimise work disruption and maximise employee productivity.
• Be and encourage innovation, change agility and collaboration within the team.
• Identify solutions to enhance cost effectiveness and increase operational efficiency.
• Manage financial and other company resources under your control with due respect.

• Completed IT degree or related Degree
• 5 years IT / BA or actuarial specialist experience
• 3 years’ experience working in Product Team in Long Term Life Insurance, or Re-Insurance
• In depth knowledge of Life Insurance products and processes, with emphasis in Product Rules, Premium Rates & Charges, Values Calculations, Investments Structures
• Experience / Certification in SQL
• Advanced Excel
• Agile methodology or similar
• Workflow (e.g., AWD)
• Testing methodologies & tools
• Financial / Statistical mathematics