Product & Channels Supervisor

SUMMARY:
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POSITION INFO:

Based in Centurion DC within the Group Parts department, the successful incumbent will be responsible to implement the Products and Channels after sales strategy in the Dealer Network with a strong focus on Genuine Parts Sales, Accident Damage Management Parts Sales, Easy Drive Vehicle Plans Sales, Marketing, Product Management and Customer loyalty.

Requirements

• A recognized 3-year national diploma or 4-year bachelor's degree in Sales, Marketing, Engineering, Business Administration, Business Management, Finance, or a related field.
• Experience in Sales, Service and Marketing is required.
• Dealer after-sales operations experience and at least 3 years of specialist or supervisory automotive experience, preferably in after-sales, marketing, or sales, is advantageous.
• Experience in leading a team.
• The candidate must be familiar with dealer after-sales operations, including service and parts, and have a strong understanding of business management principles and their application.
• The candidate should have a proven understanding of the automotive parts and accessories business, including pricing and its impact, as well as marketing concepts and their applications.
• Exposure and experience in accident damage management, motor body repairers and insurance will be a distinct advantage
• A strong understanding of customer loyalty and experience is required.
• The candidate should have experience in Strategy Development and Implementation
• Key skills required - critical thinking, project management, communication (written and verbal), presenting, influencing, negotiation, problem-solving, decision-making, coordination, innovation, leadership and analytical thinking skills
• Experience in managing stakeholders (e.g., dealers, competitors and customers) with competing priorities and interests
• High level of integrity is a non-negotiable requirement for this role.
• Ability to work independently with minimal supervision and proficiency in MS Office (Word, Excel, PowerPoint, Power BI, CoPilot), Generative AI, DMS, CRM, and data analysis systems.