Pre-Sales Specialist Johannesburg

SUMMARY:
Our client in the IT and Cyber Security Industry based in Bryanston, Johannesburg and Surrounds is currently looking to employ Pre-Sales Specialist.

POSITION INFO:
Requirements:
Proven work experience in a similar role and industry essential.

Required Skills:

• Technical Expertise: Deep knowledge of company products, technologies, and industry standards. Familiarity with solution architecture, system integration, and product customization. Proficiency in CRM systems, analytics tools, and demo environments to support sales.
• Problem-Solving and Analysis: Strong problem-solving skills to assess client needs and develop tailored solutions. Ability to conduct thorough needs analysis and ensure solution fit.
• Presentation and Demonstration: Skilled in creating and delivering engaging, tailored presentations and product demos, adapting in real-time based on audience feedback.
• Interpersonal and Communication: Excellent verbal and written skills to simplify technical concepts for clients. Strong relationship-building to foster trust and credibility.
• Sales Acumen: Understanding of sales processes, including proposals, negotiation, and closing. Ability to identify upsell and cross-sell opportunities.
• Client-Centric Approach: Focus on client needs, providing value-driven solutions and long-term relationship building. Adaptability to changing client requirements.
• Industry and Competitive Awareness: Knowledge of industry trends, competitors, and regulations to position solutions effectively.
• Project Management: Strong organizational skills to manage multiple proposals, demos, and client requests while ensuring timely delivery.
• Cross-Functional Collaboration: Ability to work with sales, product, engineering, and marketing teams to develop feasible, client-aligned solutions.
• Adaptability and Resilience: Quick to learn new technologies and respond to evolving client needs. Resilient in handling feedback, objections, and high-pressure situations.
• Product Knowledge and Certifications: Expertise in relevant certifications (e.g., cloud, networking, cybersecurity) that validate technical proficiency.
• Negotiation and Objection Handling: Strong skills in managing client objections and negotiating solutions that align client and company goals.
• Data Analysis and Reporting: Ability to leverage product usage, client feedback, and sales data to refine pre-sales strategies.

• Provide expert product knowledge to support sales in pitching and closing deals.
• Work with account executives to tailor solutions to client needs.
• Act as a liaison between sales and technical teams to ensure seamless communication.

• Develop solution proposals, including architecture diagrams, specifications, and cost estimates.
• Deliver compelling technical presentations and product demos.
• Ensure proposals meet technical feasibility, compliance, and scalability requirements.

• Conduct customized demos, Proof of Concept (PoC) engagements, and technical workshops.
• Adapt demo environments to align with client use cases.
• Address technical objections with clear, persuasive explanations.

• Establish trust with key stakeholders, positioning the company as a trusted advisor.
• Proactively identify upsell and cross-sell opportunities by understanding long-term client needs.

• Stay updated on industry trends, competition, and technical developments.
• Collaborate with product and engineering teams to track new features.
• Train sales and client success teams on product capabilities and updates.

• Document client requirements and solution designs for a seamless transition to post-sales teams.
• Ensure all technical and process details are captured for smooth project execution.