Postillion Systems Engineer

SUMMARY:
Job Purpose:
Support and maintenance of Switching applications and Terminal applications
 
Key Responsibilities:
Terminal Products, Switching Products and Key Management

• Mentor junior team members.
• Maintain existing switching products
• Assist customers with integration into the company payment switch
• Maintain compliance with banks (implement patches etc.).
• Assist with PCI (PIN,P2PE and DSS) Audits
• Recommend enablement of enhanced features.
• Provide solutions for customer requirements (both terminal or switching).
• Enable any source channel to integrate into the company switch.
• Implement new features on both terminal and Switching products.
• Offer technical guidance to team members.
• Explore products other then terminals, e.g. Mobile phone, ecommerce etc.
• Maintain existing switching products
• Explore new switching products, conduct P.O.C’s.
• Assist with Crypto key management

• Maintenance of Switch application (Patching, Database maintenance).
• Maintain PCI and Association compliance.
• Investigate bugs in Terminal applications.
• Investigate issues raised by operations.
• Remedy ticket management.
• A Deep understanding of ACI Postilion
• Understanding of UP Framework product.

• Conducting end-to-end testing for new customer integrations.
• Document implementation.
• Document user guides.
• Interpret Interface and functional specifications and assist customer with integration.
• Update Interface specifications.
• Excellent knowledge of eSocket.POS

• Participate in Key Ceremony’s

• Team members
• Key Account Managers
• Operations Support Staff
• Development teams
• Infrastructure Teams
• Heads of departments

• Customer requirements
• Issues raised by customers
• Development requirements for products
• Infrastructure setup for new and existing products
• Discuss requirements to deliver a product which may involve assistance from relevant teams.

• Customers
• 3rd party Vendors
• Banks

• Assist with integration or assist the customer with guidance on how the product operates. Solution design.
• Application fixes, enhancements available, Compliance requirements, new products.
• Integration of new customers, Compliance, query resolution, new product implementation.

• Matric
• Diploma in IT (programming)

• 8-10 years work experience
• 5 years in Payments

• EMV Knowledge.
• Advanced Postilion Knowledge.
• Card Payments knowledge.
• Card Payment Switching Knowledge.
• Payment Terminal knowledge.
• Problem Solving skills.
• Always looking at doing things in different ways.
• Programming knowledge (Java).
• Technology and system savvy.
• Numeracy skills.
• Ability to work in a fast-paced, high-pressured environment whilst still maintaining high levels of accuracy.
• Ability to maintain supreme levels of ethical behavior and confidentiality.
• Ability to identify opportunities for improvement

• Delivery: Translates business objectives into practical, prioritised and organised action plans; ensures plans are quickly and successfully implemented. Makes effective use of resources when executing; ensures processes are in place to achieve outcomes aligned to operational excellence standards.
• Teaming: Communicates ideas, information and business objectives effectively and persuasively, resulting in desired actions/outcomes.  Promotes, collaboration information sharing and learning within and across team members boundaries. Focuses on ensuring stakeholder satisfaction by building mutually beneficial relationships with stakeholders.

POSITION INFO:
Job Purpose:
Support and maintenance of Switching applications and Terminal applications

Key Responsibilities:
Terminal Products, Switching Products and Key Management

• Mentor junior team members.
• Maintain existing switching products
• Assist customers with integration into the company payment switch
• Maintain compliance with banks (implement patches etc.).
• Assist with PCI (PIN,P2PE and DSS) Audits
• Recommend enablement of enhanced features.
• Provide solutions for customer requirements (both terminal or switching).
• Enable any source channel to integrate into the company switch.
• Implement new features on both terminal and Switching products.
• Offer technical guidance to team members.
• Explore products other then terminals, e.g. Mobile phone, ecommerce etc.
• Maintain existing switching products
• Explore new switching products, conduct P.O.C’s.
• Assist with Crypto key management

• Maintenance of Switch application (Patching, Database maintenance).
• Maintain PCI and Association compliance.
• Investigate bugs in Terminal applications.
• Investigate issues raised by operations.
• Remedy ticket management.
• A Deep understanding of ACI Postilion
• Understanding of UP Framework product.

• Conducting end-to-end testing for new customer integrations.
• Document implementation.
• Document user guides.
• Interpret Interface and functional specifications and assist customer with integration.
• Update Interface specifications.
• Excellent knowledge of eSocket.POS

• Participate in Key Ceremony’s

• Team members
• Key Account Managers
• Operations Support Staff
• Development teams
• Infrastructure Teams
• Heads of departments

• Customer requirements
• Issues raised by customers
• Development requirements for products
• Infrastructure setup for new and existing products
• Discuss requirements to deliver a product which may involve assistance from relevant teams.

• Customers
• 3rd party Vendors
• Banks

• Assist with integration or assist the customer with guidance on how the product operates. Solution design.
• Application fixes, enhancements available, Compliance requirements, new products.
• Integration of new customers, Compliance, query resolution, new product implementation.

• Matric
• Diploma in IT (programming)

• 8-10 years work experience
• 5 years in Payments

• EMV Knowledge.
• Advanced Postilion Knowledge.
• Card Payments knowledge.
• Card Payment Switching Knowledge.
• Payment Terminal knowledge.
• Problem Solving skills.
• Always looking at doing things in different ways.
• Programming knowledge (Java).
• Technology and system savvy.
• Numeracy skills.
• Ability to work in a fast-paced, high-pressured environment whilst still maintaining high levels of accuracy.
• Ability to maintain supreme levels of ethical behavior and confidentiality.
• Ability to identify opportunities for improvement

• Delivery: Translates business objectives into practical, prioritised and organised action plans; ensures plans are quickly and successfully implemented. Makes effective use of resources when executing; ensures processes are in place to achieve outcomes aligned to operational excellence standards.
• Teaming: Communicates ideas, information and business objectives effectively and persuasively, resulting in desired actions/outcomes. Promotes, collaboration information sharing and learning within and across team members boundaries. Focuses on ensuring stakeholder satisfaction by building mutually beneficial relationships with stakeholders.

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