SUMMARY:
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POSITION INFO:
Description: People Support & Office Manager
Overview:
The People Support & Office Manager is a hybrid role designed to manage both the administrative aspects of the People Support (PS) department and ensure the smooth operation of the office environment. This position requires someone who can balance responsibilities between supporting recruitment, employee relations, and HR processes, while also managing office facilities and day-to-day operational needs. The ideal candidate is detail-oriented, highly organized, and able to work collaboratively across departments to maintain the overall efficiency of both the office and the People Support function.
Key Responsibilities:
- People Support (HR) Responsibilities:
- Recruitment & Selection:
- Assist in job postings, candidate sourcing, resume screening, and coordinating interview logistics.
- Maintain recruitment databases and communicate with candidates regarding their application status.
- Facilitate the onboarding process for new hires, including orientation and paperwork completion.
- Employee Relations & Wellness:
- Assist in managing employee wellness programs and addressing employee inquiries and concerns.
- Provide support in handling employee relations issues such as conflicts or complaints, ensuring confidentiality.
- Support IR administration tasks up to Conciliation level.
- Payroll & Benefits Administration:
- Provide assistance with payroll processing, timekeeping, and benefits enrollment.
- Assist in the communication and distribution of benefits updates and materials to employees.
- Training & Development Coordination:
- Coordinate training sessions, workshops, and development programs, including scheduling and participant communications.
- Maintain training records and assist with annual reporting requirements (WSP/ATR and EE reports).
- Compliance & Reporting:
- Ensure compliance with employment laws and regulations.
- Assist in compiling HR reports and analytics for management and help maintain up-to-date employee records.
- Office Management Responsibilities:
- Office Facilities & Operations:
- Oversee day-to-day office operations, ensuring the office runs smoothly and efficiently.
- Maintain office supplies inventory, coordinate with vendors and suppliers, and ensure the timely procurement of office materials.
- Manage office facilities, including coordinating any repairs, organizing office events, and maintaining a safe, secure, and pleasant work environment.
- Administrative Support:
- Coordinate internal arrangements such as travel bookings, meetings, and company events.
- Welcome and provide general support to guests, vendors, and suppliers visiting the office.
- Assist with organizing team-building events and managing internal communications, including birthdays and employee announcements.
- Correspondence & Communication:
- Draft and compose communication on behalf of the PS department, including memos, notices, and announcements.
- Facilitate internal communication and manage external communication with job candidates, vendors, and other stakeholders.
Key Skills and Competencies:
- HR & Office Knowledge: Strong understanding of HR processes (recruitment, onboarding, payroll, employee relations) combined with practical office management experience.
- Communication Skills: Ability to communicate clearly and professionally, both verbally and in writing, across all levels of the organization.
- Organizational Skills: Excellent attention to detail with strong organizational skills to balance HR and office management responsibilities effectively.
- Problem-Solving & Initiative: Ability to manage multiple tasks, solve problems efficiently, and show initiative in taking on new projects and responsibilities.
- Confidentiality & Professionalism: Maintain a high level of professionalism and confidentiality, especially when handling sensitive HR information.
Qualifications & Experience:
- 3-5 years of experience as a PS Administrator, Office Manager, or similar role.
- Previous experience in a Retail or similar environment is preferred.
- Bachelor’s degree or diploma in Human Resources, Business Administration, or related field.
Location: Somerset West
Salary offered: R15 000-R20 000 CTC per month depending on experience.
Type: Full time permanent position.
Please apply online and if you are a suitable candidate, ARVO recruiters will be in contact.
Please consider your application unsuccessful if you are not contacted by ARVO recruiters within 4 weeks of applying.
