PAM 14703 - Contracts Manager – Johannesburg

Your duties will encompass:

• Effectively manage a large team, including technicians and installers assistants, to ensure team objectives and sales goals are being carried out.
• Experience reviewing and understanding Contracts and Contract Law.
• Display extensive working knowledge of industry standards and practices, including product
  details and company services offered.
• Offer customer service, including maintaining customer relationships and
  ensuring repeat customers by upselling products and services.
• Assists with or performs administrative tasks directly affecting the contracts department.
• Develops working knowledge of industry regulations, restrictions, and laws, and ensures the
  service department adheres to all regulations.
• Monitors department issues and client complaints to define patterns and work to lessen
  those recurring issues.
• Oversee team members of over 45 performing inspections, preparing reports, and doing repairs.
• Ensure the contracts department meets reportable deadlines and enforcing compliance to
  company procedures.
• Recruiting employees or subcontractors.
• Complete performance reviews of contracts department staff.
• Dealing with large projects and big sites.
• Travel to sites locally and nationally.