PAM 14651 - Service Consultant (Utility Management) – Sandton

Recruiter:

Professional Career Services

Job Ref:

PAM 14651 - Service ..

Date posted:

Friday, January 31, 2025

Location:

Johannesburg, South Africa

Salary:

R20K – R25K CTC

SUMMARY:
Service Consultant (Utility Management) – Sandton

POSITION INFO:

Employer Description

Specializes in smart utility management solutions.

Job Description

Your duties will encompass:

Attend to all resident queries telephonically, on Whatsapp platform.
Attend to email queries received in shared inbox for all estates.
Queries can relate to new registrations on app, navigation on app, interpreting information, payment methods available, Unallocated payments.
Request payment information, monitor and follow up on payment allocation.
Reconnection / Disconnection of arrear wallets.
Information relating to consumption and daily billing.
Providing information relating to tariffs applicable to specific consumption
Refund requests.
Provide information on process in relation to a resident vacating the estate or moving between units within the estate or between estates.
Communication on various groups.
Monitor daily water consumption report and report any events to relevant resident and/or estate management.
Provide assistance to Portfolio Manager as and when required.
After hour support for all the functions above (rotational basis, at a minimum one full week per month).

Qualifications

Diploma in Business Management or related.

Skills

Minimum 3 years’ experience in utility management.
Experience in billing queries.
Advanced on MS Excel.
Fluent in English.

Similar jobs you might be interested in:

PAM 14651 - Service Consultant (Utility Management) – Sandton
Location: Johannesburg
Salary: R20K – R25K CTC
service Consultant (Utility management) – Sandton
22 days ago

Service & Parts Controller
Location: Johannesburg
Salary:
service & PARTS CONTROLLER - JOHANNESBURG - ONE YEAR FIXED-TERM CONTRACT
1 day ago

Technical Service Manager
Location: Johannesburg
Salary: 500 000 Annually
Are you a dynamic leader with a passion for delivering exceptional service? Join a leading company as a Technical service Manager and take charge of a talented team while ensuring top-tier service delivery and customer satisfaction. In this exciting role, you will have the opportunity to shape the future of our service department, drive operational excellence, and make a direct impact on our growt...
1 day ago

Sales Development Representative
Location: Johannesburg
Salary: Salary
Bryanston
1 day ago

IT Technical Manager
Location: Johannesburg
Salary:
1 day ago

Service Manager (lifting equipment)
Location: Johannesburg
Salary: 70000 Monthly
Well established company on the East Rand seeks a service Manager from earthmoving or industrial equipment industry
5 days ago

Service Manager
Location: Johannesburg
Salary: Annual cost to company package
Looking for your Senior/service management experience in the Material Handling Equipment/Lifting Equipment/Industrial Equipment industry
5 days ago

Service Manager
Location: East Rand
Salary: R 500 000.00 Annually
service Manager - East Rand, Gauteng
8 days ago

Project Manager - IT Infrastructure (Banking)
Location: Johannesburg
Salary: 600 Hourly
12 Month Contract role for skilled and seasoned Project Manager with experience in managing IT infrastructure projects gained from the Banking sector. Projects will include but not limited to IT Infrastructure projects including Hardware, Software replacements and upgrades.
9 days ago

Project Manager
Location: Johannesburg
Salary:
10 days ago