Order processing Specialist

Recruiter:

Call Centre Staffing

Job Ref:

CPT001747/LS

Date posted:

Friday, October 11, 2024

Location:

Capetown, South Africa

SUMMARY:
Our client, leading provider of soft furnishings in the UK is seeking for a detail-oriented and efficient Order Processing Specialist to join their dynamic team.

POSITION INFO:
Key Responsibilities:
Process customer orders accurately and efficiently through the order management system.
Collaborate with the warehouse team to ensure timely order fulfilment and shipment.
Resolve order discrepancies and address customer inquiries related to order status.
Generate and analyse reports to identify trends and areas for process improvement.
Assist in implementing and optimising order processing procedures
Coordinate with other departments to ensure smooth order flow and customer satisfaction

Qualifications:
High school diploma or equivalent; degree in Business Administration or related field preferred
Experience in ecommerce order management, or related roles
Proficient in Microsoft Office Suite, especially Excel
Strong attention to detail and ability to multitask in a fast-paced environment
Excellent communication and interpersonal skills
Problem-solving aptitude with a proactive approach to improving processes
Basic understanding of supply chain and logistics principles

Desired Skills:
Knowledge of warehouse operations and shipping procedures
Familiarity with customer service principles and practices
Basic data analysis skills

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

Finance Administrator
Location: Cape Town
Salary:
The University of Cape Town Lung Institute (www.lunginstitute.co.za), requires applications for an experienced FINANCE ADMINISTRATOR* on a Fixed Term Contract. Purpose:The main purpose of the job is to proactively provide financial administrative support to the Unit. These include support with the finances of the grants, financial planning, budgeting, reporting, preparation of drawdown reques...
1 day ago

Warehouse Administrator
Location: Epping Industrial
Salary: Market Related
The Warehouse Administrator plays a critical role in ensuring smooth/efficient warehouse operations.
2 days ago

Sales Support Administrator
Location: Cape Town
Salary:
Are you experienced with the administration of clients orders involving extensive client liaison and internal sales?Based in Cape Town CBD our client requires an individual who is driven, has a natural affinity for helping customers and enjoys sales and offering the best customer service. Polygraph test required.
10 days ago

AWS Data Engineer
Location: Cape Town
Salary:
15 days ago

Air & Sea Freight Controller | Freight Forwarding Industry
Location: Capetown
Salary: Cost to Company Salary
Take your experience and skills gained within Air & Sea freight control processes to the next level at this Logistics Service Provider that differentiates themselves from their competitors through their unique Customer Services Driven Strategies.
17 days ago

Sales Support Administrator
Location: Cape Town
Salary:
Are you experienced with the administration of clients orders involving extensive client liaison and internal sales?Based in Cape Town CBD our client requires an individual who is driven, has a natural affinity for helping customers and enjoys sales and offering the best customer service. Polygraph test required.
18 days ago

Junior Engineer
Location: Cape Town
Salary: R350 000 Annually
Our client is seeking a Junior Engineer to join their dynamic team. The Junior Engineer will be responsible for providing technical support to production and assisting in engineering projects and processes. This role is crucial for ensuring the manufacturing of high-quality products.
19 days ago

Injection Moulding Setter - Killarney Gardens
Location: Capetown
Salary: R9,000 - R9,500 per month
Injection Moulding Setter - Killarney Gardens
23 days ago

Sales Administrator
Location: Cape Town
Salary: 12000 Monthly
Successful company based in the southern suburbs of CPT are looking for a diligent and motivated internal sales representative to join our sales team. The internal sales representative will be responsible for processing sale orders, returns, monitoring stock, as well as providing quotes and invoices to customers. They are looking for someone who is customer service-driven, detail orientated and or...
26 days ago

Sales Administrator
Location: Cape Town
Salary: 12000 Monthly
Dynamic company based in West Lake are looking for a diligent and motivated internal sales representative to join our sales team. The internal sales representative will be responsible for processing sale orders, returns, monitoring stock, as well as providing quotes and invoices to customers. We are looking for someone who is customer service-driven, detail orientated and organized. This is a fast...
26 days ago