Operations and Maintenance Specialist - Mast Services

SUMMARY:
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POSITION INFO:

Role purpose:

· To oversee maintenance and upgrading of Network infrastructure in accordance with Towerco specifications, building and civil standards and OPEX budget.

· Provide technical operations and Maintenance support and supervise regional Ops & Main team.

Accountabilities

· To oversee the national end-to-end passive maintenance of towerco base station infrastructure.

· To manage governance and quality assurance of upgrade/ build projects of existing and new infrastructure

· Manage CAPEX and OPEX to achieve Towerco O & M Targets

· Build and maintain a good working relationship with contractors/subcontractors to ensure high quality of relevant outputs needed.

· To develop reports dashboards regarding the progress of upgrade; preventive/corrective maintenance projects to all the relevant parties

· Provide regional O &M specialist with technical and practical support on overall departmental projects

· Implement and development of O & M strategies to achieve SLA towerco targets

Core competencies, knowledge and experience:

· 10 or more years relevant experience (Essential)

· 1 year Project Management / co-ordination experience (Essential)

· Construction regulations (Desirable)

· 1-2 years working with property/base stations (Desirable)

· Electrical and/or Mechanical Specifications (Desirable)

· Understanding of basic telecommunications principles

· Legislation, i.e. Health and Safety Act

· Policies and procedures

· Time Management Skills (Essential)

· Interpersonal

· Problem-solving

· Time management

· Forecasting

· Budgeting

· Negotiation

· Must have technical / professional qualifications:

· Relevant Electrical and/or Mechanical and/or Facilities and /or Construction Management - 3 year Degree / Diploma (BSc, B.Tech) (Essential)

· Project management (Desirable)

· Leadership Qualification (Desirable)

Key performance indicators:

· Develop O& M improvement opportunities and introduce new solutions to improve SLA targets responsible for operation cost reduction

· Project management of PPM and CPM projects

· Effective management of region partners & contractors

· Team effectiveness

· Management of quality assurance to ensure audit and ISO compliance

Budget owned: Yes

Direct reports: Yes

Dotted reports: Yes