Operations Controller (Multimodal)

SUMMARY:
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POSITION INFO:

Job Overview

My client is looking for an experienced Operations Controller to be based in the Johannesburg office (East Rand). The candidate must have a proven track record within the Clearing & Forwarding industry. The candidate must be able to manage client shipments from order to invoicing.

Skills / Knowledge / Experience

• Computer literate
• Excellent verbal and written communication skills
• Attention to detail with strong admin abilities a MUST
• Willingness to learn and understand the why
• Deadline driven but outcomes focused
• Strong work ethic with the ability to perform duties with limited supervision
• Good organisational, planning, and problem-solving skills
• Customs clearing
• Negotiation Skills
• Financial Acumen
• Cost conscious

Responsibilities

Execution of the complete import and export cycle both sea and air

• Quoting and costing
• Compilation of logistics estimates in a reasonable time frame as stipulated by management.
• Administration and control of shipping documents (SAD500, Customs EDI, Notifications etc)
• Cost control (Landed cost control, cost valuation check, freight authorisations etc)
• Ensure all files are completed and audited for accuracy before handover (payment)

Communication

• Liaising with freight agents
• Liaising with transporters, airlines, shipping lines & other third parties
• Organising the dispatch, delivery and collection of all orders
• Ensure billing documentation is completed correctly as approved by the client
• Keeping clients well informed on the progress of their shipments

Resource Utilisation

• Resource planning and allocation
• Ensure profitable utilization of equipment and staff
• Co-ordinating with warehouse for planned execution
• Co-ordinating with warehouse to ensure operational control

General

• Query resolution
• Maintain client relationships
• Ensuring all relevant documentation is received and in good order.
• Document ID: PFP.104.00

Attributes

• Strong work ethic; setting and achieving goals
• Dependable; consistently following through
• Positive attitude; creating a good environment
• Self-motivated; working effectively with little direction
• Team-oriented; making the most out of collaborating
• Effective communicator; understanding the benefits of clarity
• Flexible; adapting in a meaningful way

Requirements

• Matric / Grade 12
• Relevant tertiary qualification will be viewed favourably
• Minimum of 7 years’ experience in a full function Freight Controller position
• Valid South African Driver’s licence

Remuneration

R 20 000 K CTC Max

Includes Provident Fund and Medical Aid is optional