OpenText and Appworks Functional Application Specialist

SUMMARY:
Our client based in Pretoria is urgently looking for an OpenText and Appworks Functional Application Specialist to join their team

Hybrid

POSITION INFO:
Education and experience:

• the minimum of a Bachelor’s degree (NQF 7) in Computer Science or Information Management or similar
• the minimum of 3–5 years of experience in a business analysis environment, specifically in a OpenText applications

• industry, business and organisational knowledge and skill;
• quality assurance knowledge and skill;
• continuous improvement knowledge and skill;
• continued learning / professional development knowledge and skill;
• business transformation and optimisation knowledge and skill; and
• elicitation techniques knowledge and skill. Behavioural competencies:
• planning and organising;
• developing and growing others;
• judgement and decision making;
• resilience; and
• impact and influence..

• Provide OpenText application functional support to the company applications for users in the company Group, namely the company and its subsidiaries.
• Drive business analysis initiatives for company applications enhancements, from the initiation to the implementation of projects.
• Facilitate workshops and consult with business owners and other stakeholders with regard to problem definition and the identification of business requirements/needs.
• Review business processes and procedures, analyse business requirements/needs and associated data, and identify possible solutions.
• Expand the scope and feasibility of solutions and develop the supporting business cases.
• Facilitate user requirement management throughout the system development life cycle.
• Manage change requirements and supporting specifications and provide functional specification and manage acceptance testing.
• Manage stakeholder relationships to ensure the delivery of high-quality service and fit-for-purpose solutions.
• Configure complex business processes and tasks (where appropriate) within a system for improvement.
• Identify and register risks within their application functional streams.
• Configure (functional) the application as per approved business requirements and align with best practice.
• Develop systems training material and training plans, and present training courses in support of new application functions.