OpenText Appworks Developer

SUMMARY:

POSITION INFO:
Requirements

• Honours Degree in Computer Science or Information Management
• A minimum of 5 - 8 years experience in a business analysis environment, specifically in a SupTech or RegTech or Project Management environment.
• Experience in developing and maintaining software

• Prepare and provide accurate and reliable data and information to support strategic decision-making.
• Provide functional support to the PA’s SupTech users, focusing on testing, business analysis, system configuration, and setup to ensure optimal system usage.
• Drive business analysis initiatives for SupTech projects of low to medium risk, managing the full cycle from initiation to implementation (up to 18 months).
• Analyze business processes, identify needs, gather requirements, and propose solutions to improve systems and workflows.
• Consult with business owners and stakeholders to define problems, identify requirements, and align solutions.
• Facilitate workshops to gather input and discuss potential improvements.
• Review business processes, analyze data, and develop feasibility assessments and business cases for proposed solutions.
• Manage change requirements, provide functional specifications, and ensure acceptance testing for new implementations.
• Investigate issues, collaborate with users, developers, and stakeholders, and propose solutions to resolve operational challenges.
• Configure complex business processes and tasks within SupTech systems, ensuring improvements are effectively integrated into the system.
• Identify and register risks associated with SupTech projects and systems, taking proactive steps to mitigate them.
• Contribute to the development of training materials and plans for SupTech, and deliver training sessions to ensure smooth adoption of new systems and processes.
• Stay updated on changes to SupTech tools and methodologies, advising the PA and stakeholders on best practices and ensuring compliance with new approaches.