On-Site Support Field Engineer

SUMMARY:
Install and maintain voice and data services in line with company objectives and procedures.

POSITION INFO:
Job Objectives

• To conduct detailed pre-installation site surveys.
• To install services and fully commission first time.
• Post installation quality checks and procedures.
• To attend to service requests in accordance with SLAs.
• To follow through on instructions from Service Coordinators and regional Operations manager.
• To adhere to stock and procurement processes.
• Maintain vehicle and tools in line with company policies.
• To assist senior Engineers (C1, C2, D1 and D2) and train junior Engineer (A and B1)

• MS Word
• MS Excel
• MS Outlook
• MS Visio
• MS PowerPoint
• A+
• N+
• N4 Electronics or IT - Optional/Elective
• N5 Electronics or IT - Optional/Elective
• Wireshark

• Matric (Grade 12) or N4 Electronics/IT
• IT Certificate
• A+
• N+
• CCNA
• MTCNA
• 2 Years VoIP - Installations and Maintenance
• 2 Years Data (ADSL, MPLS, VPN, Firewalls) – Installations and Maintenance