Officer Client Services

SUMMARY:

• The position is responsible for coordinating the Strategic Support of all companies Projects.
• Management and reviewing of all projects performance; provide support as required; advising and supporting policy development, leading the development of integrated information management systems and provide co-ordination support to the Client Services & Projects division.

• Diploma/Degree in the Construction Sector NQF Level 6/7
• Project Management certificate/qualification
• Valid Driver’s License
• Assessor Unit Standard will be an added advantage.
• Minimum of 3 - 5 years’ experience in a relevant field of which 1-2 must have been in supervisory role.
• Knowledge and understanding of the companies mandate
• Business Report Writing and project management skills
• Knowledge of the PSET sector and relevant legislation (the SDA, SDLA, NQF Act, NSDP 2030 etc., and the PFMA) is essential.
• Computer literacy Advanced Excel, PowerPoint and Data Analytical skills are required.

POSITION INFO:

• Assist in the implementation of the tactical plan by coordinating operational activities, and ensuring alignment to the achievement of operational targets within the Provincial Office.
• Ensure successful implementation of Learning Program within the Region, prepare for implementation, monitor progress and closure of the program.
• Coordinate & Conduct monitoring site visits on all the projects and provide reports and lessons learnt at the end of a project.
• Review documentation of the project implementation plan for compliance with budget and duration.
• Complete Regional project reports on monthly basis and provide feedback to Manager.
• Contribute to the establishment, maintenance and improvement of Standard Operating Procedures, policies, and guidelines relating to the Client Services and Projects’ Provincial office in consultation with the Senior Manager: Client Services and Projects.
• Assist in the monitoring, evaluation and reporting on progress of the Provincial office’s achievements against the tactical plan and strategic objectives.
• Contribute to the overall implementation of Provincial Office activities to ensure that the office is functioning optimally to execute the CETA strategic objectives and contribute to client satisfaction.
• Provide input and formulate business presentations in consultation with the provincial team.
• Oversee the provision of administrative duties in the Provincial Office such as, receiving telephone calls, correspondence and emails and flagging them as required.
• Work with the Head clients services and projects to prioritize an agenda and focus on the most important issues and opportunities within the Province.
• Implementation of company special projects as required.
• Convene and attend key stakeholder meetings as directed by the Head: Clients Services and Projects with the purpose of ensuring follow-up and execution on identified actions.

NB! This job is now closed. You can apply for other jobs by uploading your CV.