Office Support Manager- Office of the DE: Human Capital

SUMMARY:

• To provide comprehensive and strategic support to the Divisional Executive: Human Capital by providing day-to-day oversight of operational matters and supporting planning and execution of key deliverables
• To monitor, evaluate and measure the timeous implementation of deliverables across the Division
• Support the co-ordinat...
  
  

  POSITION INFO:
  

  • To provide comprehensive and strategic support to the Divisional Executive: Human Capital by providing day-to-day oversight of operational matters and supporting planning and execution of key deliverables
  • To monitor, evaluate and measure the timeous implementation of deliverables across the Division
  • Support the co-ordination and alignment of Human Capital Division activities
    Identify trends for business improvement and risk management purposes
  • To manage and monitor key initiatives/projects within Human Capital

  QUALIFICATIONS:

  • Minimum qualification: Relevant Degree, Human Resources or similar
  • Project management/ post graduate qualification will be advantageous

  KNOWLEDGE EXPERIENCE:

  • The preferred candidate will have a minimum of 5 - 8 years’ experience in Administration or Office Management, preferably in the field of discipline (Human Capital practices)
  • Must have experience to manage and co-ordinate Human Capital related projects
  • Management and leadership experience will be an added advantage
  • Candidate must have an appreciation of the role of the organization and its mandate
  • The candidate must have absolute commitment towards the values of the Corporation.
  • Knowledge and understanding of Human Capital practices and principles
  • Knowledge and understanding of relevant HC legislation (e.g. BCEA) would be desirable
  • Experience working in a high-level collaborative environment
  • Proven track record of effectively interacting with senior management
  • Ability to work strategically and collaboratively across departments
  • Effective, versatile and action-oriented
  • Excellent communication skills
  • Ability to manage multiple competing priorities while building effective relationships
  • Extremely organized and persistent, with drive and determination to achieve goals.
  • Knowledge of Microsoft Word, Advanced Excel and PowerPoint
  • Practical knowledge of SAP will be an added advantage
  • Impeccable interpersonal skills

  TECHNICAL/FUNCTIONAL COMPETENCIES:

  • Project Management
  • Stakeholder management
  • Analytical and problem solving
  • Results and solution orientated
  • Planning and organizing
  • Monitoring and evaluation
  • Research and analysis
  • Writing and reporting

  BEHAVIOURAL COMPETENCIES:

  • Verbal and written communication skills
  • Negotiation and influencing capability.
  • Ability to follow through with initiatives.
  • Ability to motivate and work with teams from diverse cultural backgrounds.
  • Sense of urgency and can-do attitude
  • Flexible and able to deal with ambiguity.
  • Delivering results and meeting customer expectations
  • Presenting and communicating information
  • To serve as advisor to the Divisional Executive: Human Capital
  • To assume day-to-day responsibility for projects and tasks and coordinate the execution of strategic initiatives
  • To create and maintain cross-departmental relationships to enable leadership success
  • To manage the Divisional Executive: Human Capital’s budget and cost centers.
  • Consolidating reports across units
  • To assist in reporting activities and preparing comparative reports
  • To assess inquiries directed to the Divisional Executive: Human Capital, determine the proper course of action and delegate to the appropriate individual/s to manage, and follow up to ensure resolutions
  • Participate in strategy formulation and implementation in the Divisional Executive: Human Capital’s office
  • Be involved in the development of strategic discussions and support on policy matters
  • Management of the Office (planning and co-coordinating the activities of the office)
  • Assist with reporting on various operational activities
  • Analyze trends and provide recommendations for remediation.
  • To generate ideas for improvement of cross functional processes or resolution of complex problems
  • Represent the organization and the Divisional Executive: Human Capital at internal and external forums
  • Participating in corporate strategic initiatives/projects
  • To assist in the management and tracking of governance and compliance related matters (e.g. Compliance and Internal Audit reports/action)

  Corporate Strategic Alignment

  • To participate in and support corporate initiatives
  • Monitor and evaluate divisional strategic priorities and preparation of reporting and presentation requirements
  • Assist and drive the requirements of relevant and related work-streams.

  Customer Focus Stakeholder Management

  • Creating and maintaining relationships with internal and external clients
  • Dealing with client queries that require policy decisions to protect the
  • organization against reputation risk and ensure client satisfaction
  • Engage with service providers and/or external organizations on requests to engage/collaborate and undertaking the initial assessment of need/alignment to the Division and Corporation.

  Learning, Leadership People Growth

  • To provide leadership and support to staff within the Office of the Divisional Executive
  • To research best practice measures
  • Take responsibility for own development and growth
  • Promote the sharing of knowledge and best practices
  • Coaching and mentoring of others as may be required

  QUALIFICATIONS:

  • Minimum qualification: Relevant Degree, Human Resources or similar
  • Project management/ post graduate qualification will be advantageous

  KNOWLEDGE EXPERIENCE:

  • The preferred candidate will have a minimum of 5 - 8 years’ experience in Administration or Office Management, preferably in the field of discipline (Human Capital practices)
  • Must have experience to manage and co-ordinate Human Capital related projects
  • Management and leadership experience will be an added advantage
  • Candidate must have an appreciation of the role of the organization and its mandate
  • The candidate must have absolute commitment towards the values of the Corporation.
  • Knowledge and understanding of Human Capital practices and principles
  • Knowledge and understanding of relevant HC legislation (e.g. BCEA) would be desirable
  • Experience working in a high-level collaborative environment
  • Proven track record of effectively interacting with senior management
  • Ability to work strategically and collaboratively across departments
  • Effective, versatile and action-oriented
  • Excellent communication skills
  • Ability to manage multiple competing priorities while building effective relationships
  • Extremely organized and persistent, with drive and determination to achieve goals.
  • Knowledge of Microsoft Word, Advanced Excel and PowerPoint
  • Practical knowledge of SAP will be an added advantage
  • Impeccable interpersonal skills

  TECHNICAL/FUNCTIONAL COMPETENCIES:

  • Project Management
  • Stakeholder management
  • Analytical and problem solving
  • Results and solution orientated
  • Planning and organizing
  • Monitoring and evaluation
  • Research and analysis
  • Writing and reporting

  BEHAVIOURAL COMPETENCIES:

  • Verbal and written communication skills
  • Negotiation and influencing capability.
  • Ability to motivate and work with teams from diverse cultural backgrounds.
  • Sense of urgency and can-do attitude
  • Flexible and able to deal with ambiguity.
  • Delivering results and meeting customer expectations
  • Presenting and communicating information
  
  
  

   

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