OEM - Automotive Regional Aftersales Parts Field Rep

SUMMARY:
Automotive Regional Parts Field Representative – OEM  
 
#DriveYourCareerForward by driving dealership parts and accessory sales growth and strengthening aftersales operations across South Africa.

Our client, an Automotive Manufacturer is looking for a Regional Parts Field Representative to join their successful Aftersales department to work hand in hand with the dealer network to drive parts and accessory sales growth.
The ideal candidate will need to have experience managing parts and accessory sales department operations while taking accountability for achieving targets. 

The Aftersales Parts Field Representative will be responsible for visiting dealerships within their assigned region to provide guidance on Spare Parts and Accessories sales, ensuring dealers meet their designated sales targets. This role also involves implementing and maintaining Parts Operation Standards across all dealerships to enhance efficiency and business performance.

Gear up, take the wheel and accelerate your career - now!

Remuneration:
Market related – Benefits including Incentive, Company Vehicle, Fuel Card, Corporate Expense Card, Cell Phone Allowance, Provident Fund, Medical Aid,

POSITION INFO:
Duties include:

Reporting to National Manager: Parts & Accessories and National Parts Manager
Achieve Sales Targets – Monitor dealer sales and take action to ensure targets are met.
Dealer Visits – Identify and support high-priority dealers, ensuring Parts Operations Standards are upheld.
Dealer Evaluation – Assess dealer performance using scorecards and reports.
SGP & SGA Promotion – Encourage dealers to promote Genuine Parts & Accessories.
Sales Channel Expansion – Develop new wholesale networks beyond existing dealerships.
Inventory Management – Guide dealers on stock replenishment, standard inventory, and display setup.
Promotional Activities – Plan, implement, and analyse marketing campaigns.
Administrative Support – Assist dealers with ordering, inventory control, and payment follow-ups.
Technical Support – Support dealers with technical, warranty & service issues.
Market Research – Monitor competitor pricing and report insights.
Territory Coordination – Manage dealer inquiries and parts-related concerns.
Accessories Development – Develop catalogs, special edition packs, and marketing materials.
General Support – Resolve dealer-distributor issues and ensure marketing materials are displayed.
Reporting – Gather and update aftersales data, Track CSI result and implement action plans if needed.
Training support – Monitor skills and recommend training

Requirements:

• 3-5 years of proven experience in a senior sales role such as Parts Sales Manager, Regional Sales Manager, Area Manager, or Dealer Development Manager within the motor industry.
• Matric qualification required; a postgraduate business-related qualification is an advantage.
• Valid driver’s license and willingness to travel as needed. Extensive local travel is required.
• Availability for short notice travel (24 hours)
• Willingness to work overtime
• Workshop best practices & sales experience
• Strong decision-making, problem-solving & presentation skills
• Proactive, methodical, and detail-oriented
• Team player with excellent people skills & frustration tolerance
• Ability to produce detailed technical reports
• Relevant technical qualifications with parts & accessories experience
• Strong communication, interpersonal, and computer literacy (Excel, Word, PowerPoint)
• Self-motivated with the ability to manage workflow & meet deadlines