New Business Representative

SUMMARY:
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POSITION INFO:

Who Are We:

A leading provider of omni-channel solutions, combining expertise in digital and print to create seamless customer experiences. We specialise in driving innovation through Print Operations, Digital Services, Creative Strategy, and eCommerce, helping brands stay ahead in a rapidly evolving marketplace.

Who Are We Looking For:

We are looking for a New Business Representative to be the driving force behind generating and converting sales leads to contracted customers.

What Will You Do:

• Achieve the revenue target, as set out in the financial year budget within a 12-month period
• New business acquisition: generate a minimum number of customers within a 12-month period
• Lead conversion rate: achieved set conversion rate versus allotted leads supplied
• Build and maintain a robust sales pipeline with a minimum number of potential deals in various stages of closure
• Ensure a high level of customer satisfaction with services delivered, measured through feedback forms (after sales service)
• Support and track target achievement through the development and maintenance of a New Business Development plan

What Do You Need:

• At least two years New Business Acquisition experience, including cold calling
• Experience in a service industry
• Client relationship management and/or customer service experience
• Call centre experience a plus
• Excellent computer skills