National Warehouse Manager - Continuous Improvement

SUMMARY:
To lead, develop, advise on and support the implementation of the Warehouse strategy and support the implementation of business plans to deliver the strategic priorities of long-term growth opportunities, leveraging scale and building fundamental process, system and people capabilities to meet business needs.

POSITION INFO:
KEY OUTPUTS 
Strategy Deployment

• Develop a medium impact warehouse strategy and business plan based on diagnosis, analysis, insight, expertise and warehouse principles.
• Develop and lead the annual and seasonal plans to optimise the operation by aligning resources to activity levels and meeting customer service needs to improve the overall warehouse performance.
• Managing the warehouse centre of excellence for the business.
• Develop and manage the overall warehouse budget and allocation of funds according to plan
• Lead and assume accountability for centralised stock and warehouse services.
• Drive cost efficiencies and transformation through key strategic projects implementation e.g., centralisation of automated picking activities.
• Lead the capability development for the warehouse through the centre of excellence incorporating best practice on behalf of the business.
• Perform tactical planning analysis to improve the overall performance of Warehouse (i.e., Management of warehouse planning process and liaison with Regional Logistics Managers for each logistics channel; Lead the analysis, development and review of warehouse capacity, location and efficiency from a divisional perspective).
• Develop and update the people and warehouse equipment resourcing models to enable effective warehouse performance and optimal cost to serve. 

• Assess current warehouse solutions and develop new solutions with the aim of achieving continuous improvement.
• Ensure the alignment and integration of activities within warehousing (Warehouse and Distribution) with the rest of the business.
• Develop standard operating practices for all warehouse activities and ensuring that all these practices are aligned with the business governance (RACM) requirements.
• Sharing of operational best practices across countries.
• Align and engage with stakeholders internally and externally.
• Provide direction and leadership to teams through driving empowerment, accountability, a culture of forward thinking, innovation and continuous improvement (i.e. ensure the continuous modelling of operational performance to meet optimal customer service and cost objectives).
• Drive stock management and financial reconciliation of stock in warehouses.
• Perform SOX control to ensure audit compliance in respect of stock management and movement.
• Effective management of warehouse improvement projects and the utilisation of effective project management principles.
• Development and review of KPIs relevant to warehouse efficiencies and performance.
• Engages with Distribution teams to resolve customer queries to meet business needs.
• Engages with Regional Logistics teams to align on customer needs.
• Engages with the Manufacturing teams on stock planning requirements to meet customer demands. 

• Drive the Logistics digital transformation agenda by identifying and reviewing new digital solutions for implementation to achieve business outcomes.
• Identify digitalization opportunities in Warehouse, Fleet, and Distribution business case must be reviewed to ensure that it aligns with the business digitalization journey and would deliver the proposed outputs before it is submitted to the Logistics Director for review and approval.
• Manage the project with all the functional leads and contractors to ensure that all digitalization approved projects go from idea to realization in all three departments
• Collaborate with the IT function and relevant vendors to identify and map a 3 to 5 years digital forecast to help develop new solutions.
• Assessing technological advancement opportunities to improve the Logistics value chain.
• Ensure that Logistics is constantly looking to improve its digitalization footprint to reduce costs
• Conduct a review of new solutions to recommend for adoption.

• B.Com or related B Degree (Business Management, Logistics or Transport),
• Hons Degree would be an added advantage.
• A minimum 8 to 10 years’ experience in logistics industry, of which 5 years in senior line management experience.
• Experience in logistics and business software systems.