National Key Account Manager Foodservice & Industry

SUMMARY:
National Key Account Manager Foodservice & Industry

POSITION INFO:

Responsible for developing, implementing, and managing the strategic account plan at a National and Regional level to ensure delivery of budgeted sales, profit and set objectives.

Requirements:

• Relevant Tertiary qualification.
• Computer literacy, excellent knowledge of Microsoft Office programs (Word, Excel, Outlook, Teams, and PowerPoint).
• Minimum 5 years relevant experience within Foodservice/Industrial environment.
• Minimum of 5 years demonstrated experience within a similar role.
• Bidfood/ Spur Corporation account management experience will be preferred.

Key Performance Indicators for this role (but not limited to):

• Building and maintaining successful commercial business relationships with customers, to ensure profitability.
• Manage National and Regional account, ensuring alignment between the Business Objectives and Customer strategy.

Job Summary (but not limited to):

• Building and maintaining successful commercial business relationships with customers.
• Formulating customer strategy and delivering commercial plans.
• Negotiating trading terms, ad spend, pricing, promotions, ranging and new product listings.
• Annually develop a comprehensive account plan to deliver on set account & channel KPI’s.
• Analyse, compile and review performance of account plan incorporating competitor, category & shopper dynamics to deliver maximum sales and profit.
• Drive category, space, and discounts management in line with the channel & account plan.
• Implement the agreed pricing policies.
• Negotiate, control, and execute the implementation of the annual account promotional grid & budgeted spend ensuring alignment to the company’s annual marketing plan.
• Complete pre & post evaluation of Return on Investment of all promotions to ensure maximum commercial effectiveness.
• Develop the appropriate cross functional contact strategy (includes identifying key contacts & establishing frequency of contact) with assigned customers.
• Working closely with customer DCs, including order management, replenishment, demand planning and other operational activities.
• Working closely with the sales operations teams as well as third party merchandising agents within the regions.
• Working across cross functional teams within the business to achieve set objectives.

Role Capabilities:

• Excellent communication skills (both oral and written) and facilitation skills with the ability to work with others to achieve objectives.
• Excellent Management skills whilst adhering to standards, efficiency, effectiveness, and results orientated.
• Excellent negotiation skills.
• Excellent problem-solving skills as well as interpersonal communication skills.
• Excellent presentation and report writing skills.
• Excellent commercial acumen.

Personal Capabilities:

• Ability to work within a diverse team environment.
• Accuracy and attention to detail.
• Ability to work under pressure.
• Ability to take initiative.
• Ability to plan prioritize.
• Action orientated.
• Enthusiastic, Energetic, and passionate.
• Must have driver’s license and own vehicle.
• Must be willing to travel locally.

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