Medical Receptionist

SUMMARY:
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POSITION INFO:

We are partnering with our client to recruit an Medical Receptionist to join their team in an established Occupational Health Practice. The ideal candidate will have 3–5 years of experience in a similar role within a medical or occupational health environment.

Key Responsibilities:
Call Management:
• Answer all calls professionally and redirect as necessary.
Patient Management:
• Welcome patients warmly and assist with any queries.
• Verify and update patient information.
• Open new patient files, ensuring accurate documentation.
• Process payments and issue receipts.
• Inform patients of outstanding balances and manage collections.
Appointment Scheduling:
• Book patient consultations and follow-ups efficiently.
Administrative Duties:
• Conduct daily charge sheet reconciliations.
• Manage charge sheets by forwarding relevant data to the designated person.
• Reconcile card and cash payments daily and weekly.
• Respond to emails promptly and ensure regular communication.
• Maintain filing systems for patient files, test results, and reports.
Specialist and Injury Support:
• Process specialist authorizations and ensure accuracy.
• Manage injury-on-duty documentation and submissions.
Stock Control & Ordering:
• Maintain adequate supplies of patient files, script pads, and sick notes.
Compliance and Confidentiality:
• Ensure strict patient confidentiality.

Qualifications:
• Matric (Grade 12) is essential.
• A valid driver’s license and own vehicle are advantageous.

Experience & Skills:
• Experience: 3–5 years in a medical or occupational health practice as a receptionist/administrator.
• Technical Skills: Proficiency in Microsoft Office (Excel, Word, PowerPoint) and medical practice programs.

Working Hours:
• Monday–Friday: 08:00 – 17:00
• Every 2nd Saturday: 08:00 – 11:00
• Public Holidays/Sundays: Closed

Remuneration:
• Market Related – Depending on expierence.

Note: Only candidates meeting all the requirements will be considered.
If you qualify, please send your CV along with supporting documents to .
Reference: Receptionist - Modderfontein